CODEWITHSUNDEEP
installationinstallshielduninstallation
Chetan
Chetan

Reputation: 642

Error 1310. Error writing to file: C:\Config.Msi\997da2c.rbf

I am facing a peculiar problem; I am creating a setup.exe in Installshield 2008 Primer Edition and install the setup in a laptop which has the Operating System Windows XP Professional.

The setup runs fine and install all the files successfully but when I click the Uninstall icon during Uninstallation process the below error will appear

Product: [Product Name] -- Error 1310. Error writing to file: C:\Config.Msi\997da2c.rbf. system error 5. verify that you have access to that directory.

Though I have surfed and got couple of answers like Unregister the msi engine and again register it that is:

msiexec /unreg
msiexec /regserver

By unregistering and reregistering the server will solve the right now; but after a couple of days the popup starts appearing again.

Some sites say the problem is that proper access rights are not given; I have cross-verified in the laptop also the user is having full control to the C:\Documents and Settings\All Users folder.

One more point I need to make: I am unable to simulate the above problem for desktop systems. How can I solve this issue?

Upvotes: 1

Views: 7240

Answers (2)

michael
michael

Reputation: 19

Right click on the installer and choose "Run as Administrator"

Upvotes: 1

error 1310
error 1310

Reputation: 1

I have faced error 1310 and I think error 1310 is one of the common error.

  1. Click Start.
  2. Click the arrow button next to the Shutdown option.
  3. Select Log-Off option.
  4. Wait till the active user account is logged-off.
  5. Select the administrator user account, enter valid password and log-in to your computer.
  6. Re-start the installation program.

Upvotes: 0

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