CODEWITHSUNDEEP
iosapp-store
K-Fung
K-Fung

Reputation: 461

Removed from Sale after Processing to App Store immediately

My app is removed from sale before. After the update is approved. I received 3 email for the status within 10 minutes: 1. Processing to App Store 2. Ready for Sale 3. Removed from Sale

The status is changed to Removed from Sale immediately after the Ready for Sale status. I contacted Apple, and she said once an app has been removed from the App Store, it is a multi-step process to return it to the App Store. She asked me to wait and I can do nothing now. However, I waited for more than a week.

Anyone has such experience? Would you please tell me how did you fix it? How long have you been waited for it really can sell in App Store? How do you contact with Apple?

Upvotes: 44

Views: 27912

Answers (6)

Amit Ajmera
Amit Ajmera

Reputation: 1467

In my case,I removed previous version (1.1) from app store and uploaded new version (1.2)

As soon as Apple reviewed it,Its status changed to "Developer removed from sale"

I checked "Pricing & availability",Found It was selected "Remove from sale" instead of "Available in all territories",corrected it and my app status changed to "Ready for sale" immediately.

Upvotes: 23

Travis Russi
Travis Russi

Reputation: 1101

This happened to me because there are no territories the app is available in.

Availability Not Set In iTunes

If you enable one or more territories, the app goes back to 'Ready for Sale' status immediately.

Availability Set in iTunes

Upvotes: 72

Jeff
Jeff

Reputation: 850

Make Sure "Cleared for Sale" is checked

Upvotes: 2

Mayur Prajapati - MeProgrammer
Mayur Prajapati - MeProgrammer

Reputation: 5612

This May happens Because you haven't set the Availability date Prior to current date. Please check it in Your App --> Rights & Pricing -> Availability date. Hope this helps to everyone.

Upvotes: 4

paul
paul

Reputation: 59

No, it has nothing to do with the pricing. It's when an app has been removed by Apple and you submit a new corrected version. It will go through first step of approval and need another check to see whether the issue got it removed has been resolved. I'm not sure how much time it will take; I'm waiting over a week as well now.

Upvotes: 5

shabbirv
shabbirv

Reputation: 9098

This happens when you have not assigned any countries for the App to be sold at. Go into iTunes Connect --> Your App --> Rights & Pricing --> and make sure you have at least one country set there.

Upvotes: 116

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