CODEWITHSUNDEEP
iosapp-store
Prerna chavan
Prerna chavan

Reputation: 3249

Support url for app submission in appstore

Is support url necessary for app submission in the Appstore? I am registered as an individual developer and i don't have a web page for support url. What can i do?

Upvotes: 54

Views: 83247

Answers (6)

Vimal
Vimal

Reputation: 306

I use Sites.google.com, it gives you a lot of templates, easy to edit and it publishes site for free and with a single click.

Upvotes: 2

touhid udoy
touhid udoy

Reputation: 4442

Simply create a facebook page for you app with necessary information and submit it.

I've used facebook page for both marketing url and support url.

Upvotes: 0

Daniel Stafford
Daniel Stafford

Reputation: 611

Apple provides a bit more info in their help docs:

The support website you plan to provide for users who have questions regarding the app. The support URL must lead to actual contact information so that users can reach you regarding app issues, general feedback, and feature enhancement requests. Specify entire URL, including the protocol, as in http://support.example.com.

Only customers who purchase the app can see the Support URL on the App Store.

This property is required and can be localized.

https://help.apple.com/app-store-connect/#/devf29afbb74

Upvotes: 10

mihai
mihai

Reputation: 4214

The support url is now required. You can make a free account at a site like:

http://www.wordpress.com/

or similar.

Upvotes: 21

Naruto Sempai
Naruto Sempai

Reputation: 7181

I would create a free page at github pages. Simple and straight forward. If you need something simple it is the perfect choice.

Upvotes: 12

AAV
AAV

Reputation: 3803

I think you will be fine, I had the same problem like this. I have submitted the app without the link and it got accepted and after that i have edited the URL.

Upvotes: 1

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