CODEWITHSUNDEEP
phpmysqlopencart
Thuto Paul Gaotingwe
Thuto Paul Gaotingwe

Reputation: 1425

Blank white screen in OpenCart installation

My website http://www.redbullet.co.bw was working just fine last week Tuesday and I asked my web hosting company to install Zend Optimizer so that I can run some extra-service in site. He said he did add it, but when I update my database and add new directory everything got messed up.

I tried to sort it out but I failed. I then decided to uninstall everything and restore from my backup, but I still get a white blank page in my site, HTML pages can run no problem.

Even worse when I tried to install just a fresh copy of the latest opencart I still get a white blank page http://www.redbullet.co.bw/install/index.php. I checked error log and I get this:

[Wed Jul 18 18:04:18 2012] [error] [client 41.216.209.90] File does not exist: /var/www/xxx/web/favicon.ico
[Wed Jul 18 18:04:19 2012] [error] [client 41.216.209.90] File does not exist: /var/www/xxx/web/favicon.ico
[Wed Jul 18 18:04:19 2012] [error] [client 41.216.209.90] File does not exist: /var/www/xxx/web/favicon.ico
[Wed Jul 18 18:04:19 2012] [error] [client 41.216.209.90] File does not exist: /var/www/xxx/web/favicon.ico
[Wed Jul 18 18:04:20 2012] [error] [client 41.216.209.90] File does not exist: /var/www/xxx/web/favicon.ico

I don't think missing a favicon can result in a blank page, but looks like it can in my case and I am still getting the WHITE BLANK PAGE Error. Is it a problem in side or in my hosting company?

Upvotes: 0

Views: 11986

Answers (3)

Carcinogen
Carcinogen

Reputation: 1

I had the same problem, it turns out that it doesn't like the database username being the same as the database name.

Upvotes: 0

umair hamid
umair hamid

Reputation: 21

Although I am new in opencart, I also face this problem. Sometimes you see blank pages in opencart due to vqmod. Usually it is session error. You need to install a new fresh copy of VqMod whenever change your server. Also replace old index file with newly downloaded (uninstalled) copy of opencart.

Upvotes: 2

CoderBarries
CoderBarries

Reputation: 11

I found my issue in the config.php files - the folders was incorrect. There is one in admin folder also that needs to be set...

Upvotes: 1

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