CODEWITHSUNDEEP
phpmagentocontact-formmagento-1.7
Michel
Michel

Reputation: 25

Unable to submit in contact us (magento 1.7 )

I'm not being able to send emails in contact us magento 1.7 and i always have the following error knowing that i have the hideit input available

    <div class="buttons-set">
    <p class="required"><?php echo Mage::helper('contacts')->__('* Required Fields') ?></p>
    <input type="text" name="hideit" id="hideit" value="" style="display:none !important;" />
    <button type="submit" title="<?php echo Mage::helper('contacts')->__('Submit') ?>"           class="button"><label><?php echo Mage::helper('contacts')->__('Submit') ?></label></button>
     </div>

Upvotes: 0

Views: 7340

Answers (6)

JoeyH
JoeyH

Reputation: 341

This is a really old question, but I have had the same problem. One of the ways to solve this is go to Configuration > Advanced > System > Mail Sending Settings

Set Disable Email Communications to No

Upvotes: 0

matinict
matinict

Reputation: 2490

I Get Solution form Magento 1.9

  1. Check if you maybe missed configuration settings for enabling email sending functionalities.

2.Try to change “Sending emails to” to some other email which do not have same email domain as your Magento website. Some hosts can produce problem if “Sending from” email is from same host provider as the “Sending to” email.

3.Create new transaction email your magento site domain for Contact form transactional email and name it differently than default.as Go to System -> Configuration->General->contacts under "Send Emails To" fill the email like [email protected].

Upvotes: 0

Steve Lippens
Steve Lippens

Reputation: 21

You have to use the exact identical string for contact en store mail addresses. I had a mix of capitals and subs after setting everything in in subs it worked.

Upvotes: 2

Mukesh
Mukesh

Reputation: 7778

The solution described by "Ethan" is best one.You must check the configurations at the back end you made for the contact information .You should also check the email addresses used.

1)Go to System -> Configuration->General->contacts under "Send Emails To" fill the email like [email protected].

2)See the email sender example "Custom Email 2".

3)Now go to System -> Configuration->Store email Addresses.Then under "custom email2" fill the same email address i.e "[email protected]."

Final most thing if you are using Localhost.You must have a SMTP server installed to check the emails received.

Upvotes: 0

Ethan
Ethan

Reputation: 31

Most of the answers to this question involve responses that involve hacks. As we want our site to be easily upgradable, we attempt to stay away from hacks. The answer for us on version 1.6.2 was to remove the second email address from the email address field in configuration for the "contact us" details and error went away.

Upvotes: 3

marcinsdance
marcinsdance

Reputation: 654

If you have the "hideit" input added, then make sure you've got this commented out:

if (Zend_Validate::is(trim($post[’hideit’]), ‘NotEmpty’)) { 
$error = true; 
}

inside app/code/core/Mage/contacts/controllers/indexController.php

and be sure that you edit right form.phtml!

As per: http://www.magentocommerce.com/boards/viewthread/84843/

Upvotes: 1

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