CODEWITHSUNDEEP
neo4j
Ob.
Ob.

Reputation: 171

Neo4J installation - StartService Failure

I'm trying to install Neo4j(1.8) but i faced a problem when starting the service.

after extracting the zip file I went directly to the bin folder and executed the batch file: 

Neo4J.bat install

[SC] CreateService SUCCESS
[SC] StartService Failed 1053:
The service did not respond to the start or control request in a timely fashion.

I was so graphDB enthusiastic so I went to the shell and created new db hundreds of nodes and relationships and I spent nearly a week working on that shell, everything seems great, until I read about the WebService and the REST API so now I need the service to run. RTFM Case!

digging a bit... I found that I don't have neo4j-server.properties file into the conf directory, the questions:

1- is that file responsible for the service start failure?
2- should I build that file manually, and what are the mandatory params?
3- is this a normal behavior or the zip file was corrupted?

PS: I tried to create the props file, as follows: 

org.neo4j.server.database.location=D:/Neo4J/db/Mydb/
org.neo4j.server.webserver.port=7474
org.neo4j.server.webserver.address=0.0.0.0
wrapper.java.additional.3=-Djava.net.preferIPv4Stack=true
org.neo4j.server.db.tuning.properties=neo4j.properties

but the service refuse to start!

Cheers,
Ob.

Upvotes: 4

Views: 2423

Answers (3)

ErK
ErK

Reputation: 11

For 1.9 and windows 7, the re-installation to c:\program files also remedies the situation.

For 1.9 it is not necessary to change the wrapperJarFilename (it's already set to 5)

Upvotes: 1

hans
hans

Reputation: 1031

In version 1.8.2 and using windows 8 I had the same problem: I moved the install folder to

program files\neo4j

then took full access rights

and edited the bin\base.bat, where it said:

set wrapperJarFilename=windows-service-wrapper-*.jar

I changed to:

set wrapperJarFilename=windows-service-wrapper-4.jar

Now it works:

C:\Program Files\Neo4j\bin>Neo4j.bat install
[SC] CreateService SUCCESS

SERVICE_NAME: Neo4j-Server
        TYPE               : 10  WIN32_OWN_PROCESS
        STATE              : 2  START_PENDING
                                (NOT_STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
        WIN32_EXIT_CODE    : 0  (0x0)
        SERVICE_EXIT_CODE  : 0  (0x0)
        CHECKPOINT         : 0x0
        WAIT_HINT          : 0x7d0
        PID                : 2936
        FLAGS              :

C:\Program Files\Neo4j\bin>

Uninstall also works

C:\Program Files\Neo4j\bin>Neo4j.bat uninstall

SERVICE_NAME: Neo4j-Server
        TYPE               : 10  WIN32_OWN_PROCESS
        STATE              : 3  STOP_PENDING
                                (STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
        WIN32_EXIT_CODE    : 0  (0x0)
        SERVICE_EXIT_CODE  : 0  (0x0)
        CHECKPOINT         : 0x0
        WAIT_HINT          : 0x1388
[SC] DeleteService SUCCESS

C:\Program Files\Neo4j\bin>

Upvotes: 7

Ob.
Ob.

Reputation: 171

I couldn't install the neo4j 1.8 console until I created the neo4j directory within the program files folder, this sounds odd if you know that I'm running as administrator, i know its a privileges situation! but who cares, its running. (I hate windows sometimes).

Upvotes: 6

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