CODEWITHSUNDEEP
htmlemailformshttp-post
Anon21
Anon21

Reputation: 3073

Html forms filling in an email client?

To get feedback from my customers I sent them an email with an html form in it. My customers receive the html email, fill in information and hit the submit button. The problem is that I receive a lot of post on my server that contain nothing. Not even the tracking code that is prefilled. This leads me to believe that email clients do not properly post form data. Can anyone confirm this, or let me know if I am doing something wrong. I would say about 3/5 post contains no data.

<p>Son, please fill this feedback</p>

<form action="http://www.example.com" method="post">
    <imput type="text" name="feedback" value="type your cries here" />
    <input type="hidden" value="{random}" name="eviltrackingcode" />
    <input type="submit"/>
</form>

Upvotes: 3

Views: 571

Answers (1)

vbence
vbence

Reputation: 20333

Email clients are terrible at HTML compared to web browsers.

I recommend using a link to your form in the mail instead (the link can contain the unique identifier which the generated form will also contain in response).

Edit:

Depending on your audience you might want to embed the form in an IFrame (besides using a link to it). IFrames have reasonable support (but no Gmail web-client or Blackberry): http://www.campaignmonitor.com/blog/post/3219/do-iframes-work-in-email/

Upvotes: 3

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