CODEWITHSUNDEEP
azure
Merto
Merto

Reputation: 263

Which support plan is included with pay-as-you-go accounts on Windows Azure?

I've signed up for a pay-as-you-go account with Windows Azure, but haven't purchased anything yet.

I have, however, created a support ticket as I could not move storage from an expired trial subscription.

My question is: in the process of creating this ticket, have I implicitly purchased a support plan?

On the ticket form, there is a 'Support Plan: Standard' notice at the bottom. Although I've never tried to purchase this plan, it looks like it costs $300/month on this page. enter image description here

Upvotes: 0

Views: 537

Answers (1)

knightpfhor
knightpfhor

Reputation: 9409

Microsoft have only just created the support plans that you see on that page, previously all support was free. To allow people to try before they buy they're giving away the standard plan till December 31 2012, which is why you're seeing that plan shown. After this date, unless you pay, you won't be able to raise a support ticket, you'll just have the official MS forums. And SO of course.

http://blogs.msdn.com/b/windowsazure/archive/2012/11/12/announcing-comprehensive-updates-to-windows-azure-customer-support-offerings-and-free-standard-support-till-dec-31-2012.aspx

Upvotes: 1

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