CODEWITHSUNDEEP
axaptadynamics-ax-2012
alphaprolix
alphaprolix

Reputation: 601

Real Time Service not working in AX 2012 R2

I am trying to configure AX 2012 R2, Real time service (not the web service) but during inventory lookup request from POS, it gives an error at POS

error number: 13010 could not connect to the transaction service,

I've checked the event log, which shows the below details:

LSRetailPosis.TransactionServices.InvokeMethod: System.ServiceModel.ProtocolException: You have tried to create a channel to a service that does not support .Net Framing. ---> System.IO.InvalidDataException: Expected record type 'PreambleAck', found '46'.

Below are my retail headquarter settings:

            1. Firewall is completely off.

            2. RTS conguration:

                            Server:AX12-Test

                            Port:1239

                            Protocol:net.tcp

                            Passphrase: i have tried all possbile passphrases.

                            language: en-us

                            Realtime service  version:  AX 2012 R2

            3. Service is listening on the 1239 port number.

            4. As soon as i click inventory lookup atp pos error appears:  error number: 13010 could not connect to the transaction service,

            5. then i looked into the eventlog which showed the following error:
  1. Below is the transaction service configuration file setting:

<add key="Port" value="1239" />

<add key="UseAX" value="1" />

<!--AOSINSTANCE@AOSSERVER:AOSPORT-->

<add key="ObjectServer" value="MicrosoftDynamicsAX@AX12-Test:2712" />

<!-- When both IPV4 and IPV6 are available, set to true to use IPV6. Default value is false. -->

<add key="PreferIPV6" value="false" />

<add key="RetailTransactionServiceAX61" value="RetailTransactionServiceAX61" />

<add key="ClientSettingsProvider.ServiceUri" value="" />


<supportedRuntime version="v4.0" />


<sources>

  <!-- this registers the listener with traces from a specific source -->

  <source name="TransactionServiceTracer" switchValue="Error">

    <listeners>

      <add name="xmlListener" type="TransactionServicesLib.EnvironmentVariableXmlTraceListener, TransactionServicesLib, Version=6.2.0.0, Culture=neutral, processorArchitecture=MSIL" initializeData="%AppData%\RetailTransactionService.svclog" traceOutputOptions="ProcessId, ThreadId, Timestamp" />

      <remove name="Default" />

    </listeners>

  </source>

</sources>

Upvotes: 1

Views: 4340

Answers (1)

RakeshL
RakeshL

Reputation: 39

For your query, answer is - Set Real time service version to AX 2012 Feature pack in transaction service profile.

Steps for using feature pack Commerce data exchange real time service (Formally transaction Service) instead of one provided by R2 which is exposed through Web service. 

 Step 1: Check following service is installed and running.
     - Microsoft Dynamics AX Commerce Data Exchange: Real-time Service 6.1

 Step 2: Configure key="ObjectServer" value="AOSINSTANCE@AOSSERVER:AOSPORT" settings at following file
     - C:\Program Files (x86)\Microsoft Dynamics AX\60\Commerce Data Exchange\Real-time Services\6.1\Bin\RetailTransactionService.exe.config

 Step 3: In AX go to retail->setup->channel integration ->real time service profiles

Set following parameters:

Server : "ServerNameHostingThis Service"
Port : "1239"
Protocol: "net.tcp"
PassPhrase : "PassPhrase"
Real time service version to "AX 2012 Feature pack"

Upvotes: 2

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