CODEWITHSUNDEEP
phpmagento
user1923412
user1923412

Reputation:

email template not displaying in magento

I have set new email template from the backend for order emails and applied the template in Sales Emails, but the email template I am getting on order placement is not the one I set. Do I have to set something else ?

Upvotes: 2

Views: 176

Answers (2)

Yaroslav Rogoza
Yaroslav Rogoza

Reputation: 995

Try to set Sales Emails template for concrete store view, not globally. It might help.

Upvotes: 0

Subrata
Subrata

Reputation: 2284

Are you placing order as a user or as guest ? There are two template settings in the Order Sales Emails settings

  1. New Order Confirmation Template.
  2. New Order Confirmation Template for Guest.

You have to set both the template to your custom email template for both type of user.

Upvotes: 1

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