Cannot receive push notifications in Android with trigger.io and parse.com

Question

---

I have just started developing an app for Android and iPhone with trigger.io and parse.com. Now I'm stuck trying to add push notifications to the app. I send test pushes from the control panel at parse.com but nothing happens on the Android phone I'm testing with.

Here's what I've done:

• Added the partners/parse section in config.json with applicationId and clientKey from the settings at parse.com

• Added "event": true to the modules section in config.json

• My config.json looks like this:

  {
    "config_version": "2",
    "name": "My test app",
    "author": "(my email)",
    "version": "0.1",
    "platform_version": "v1.4",
    "description": "An empty app created by default",
    "modules": {
      "logging": {
       "level": "DEBUG"
      },
      "event": true,
      "geolocation": true,
      "contact": true,
      "file": true,
      "is": true,
      "media": true,
      "notification": true,
      "prefs": true,
      "request": {
        "permissions": ["http://*/*", "https://*/*"]
      },
      "tools": true,
      "reload": true
    },
    "partners": {
      "parse": {
        "applicationId": "(my real app id)",
        "clientKey": "(my real client key)"
      }
    }
  }
  

• Added the following code to listen for incoming pushes:

  forge.logging.info('Adding push listener');
  
  forge.event.messagePushed.addListener(function (msg) {
    forge.logging.info('Got push: ');
    forge.logging.info(JSON.stringify(msg));
  }, function(err) {
    forge.logging.error('There was an error receiving push!');
    forge.logging.error(err);
  });
  

• To test the app I connect my Android phone by USB cable to my Mac and choose "Run android" in Trigger toolkit in the browser

• In the log I see the messages "Initializing Parse and subscribing to default channel" and "Adding push listener"

• I go to parse.com Push notifications and see that there is one connected device. I test to send several messages, some in "Message" mode, some in JSON mode.

• Parse thinks that the messages get sent but nothing is logged on my side

• I also tested connecting another Android phone. Parse then indicated that there were two reachable phones, but the new phone didn't get any messages either.

Looking at the documentation and examples I can't think of anything else to try. I cannot decide if this is a trigger.io problem or a parse.com problem.

Does anyone have any ideas?

Answer 1

Is this a problem just when you're using the default broadcast - rather than a named - channel?

We have a fix for a problem with the broadcast channel on Android ready to be deployed tomorrow or early next week - it will be in platform version v1.4.27.