CODEWITHSUNDEEP
facebookprivacypolicy
MrZiggyStardust
MrZiggyStardust

Reputation: 733

Got error message regarding "Privacy Policy Compliance"

We developed an Facebook application (Canvas, Page-tab and Mobile app) to a customer, at first we didn't include any Privacy Policy in the App Settings. But yesterday we got an warning notice from Facebook saying the following:

Please update your privacy policy for myFBApp to avoid enforcement action. The URL may be missing or returning an error. Also, be sure your privacy policy displays on your website or app. For more info, refer to Platform Policy II.3 and this external resource: http://www.applicationprivacy.org/platform-requirements/facebook/.

Then we created both an Privacy Policy and an Terms of Service page. Linked it in the settings and then saved.

Now 24 hours later, it's still not fixed. We still got the warning and we are growing anxious and worried that if this is not fixed the application might get shut down.

Some more info about the privacy policy pages:

Is this checked manually for Facebook? Or is it some kind of bug? Do I need to generate a Privacy Policy in english? At the moment ours is in swedish. I have seen some threads on Stack Overflow about this problem but no given solution yet.

Thanks in advance!

Upvotes: 0

Views: 3822

Answers (1)

Niraj Shah
Niraj Shah

Reputation: 15457

The message from Facebook is just a warning. If you've added a Privacy Policy and Terms of Service link to the settings, everything will be fine. The message (Developer Alert) won't disappear unless you archive it / mark it as read.

Unless you got a second warning from Facebook, there is nothing more you need to do.

Upvotes: 3

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