David
David

Reputation: 437

Magento - option to manage existing categories wont load

I'm sure there will be an answer to this somewhere but I just cant seem to find it on here.

I recently moved my magneto store from my localhost to the live server - everything has gone relatively smoothly so far but I have encountered a couple of problems:

1: When in the 'Manage Categories' section I can create new categories which appear in the left column after refreshing the page - however clicking on these existing categories to edit them will do nothing (I simply get a loading message after which nothing happens - it just remains on the 'New Root Category' tab as shown below).

enter image description here

2: A similar problem when editing existing CMS pages - I can edit the page and save the changes however nothing will take effect - the website doesn't update and when I go back into the edit option all of the changes I've made have been undone.

I've tried a couple of things (Reindexing, refreshing cache) but nothing has worked yet. Obviously something has gone wrong when moving from the local host but I cant work out what.

Would greatly appreciate any help with this problem.

EDIT: I"ve also tried creating a new product - it was working up until the point when I went to select a category - everything else works but clicking on the category tab does nothing.

Upvotes: 0

Views: 957

Answers (1)

Axel
Axel

Reputation: 10772

I've done a lot of Magento transfers before. These are the steps I take:

  1. Copy Magento Files.
  2. Copy Database.
  3. Open app/etc/local.xml and update the database connection information.
  4. In the database table core_config_data, change both values for path equal to web/unsecure/base_url and web/secure/base_url to the correct site URLs
  5. In the Magento root, delete all files under /var/cache/ and /var/session/`
  6. Change the owner of all the files to the correct web user using CHOWN in shell.

In your case, it may be an issue of URL Rewrites. Try truncating your core_url_rewrite table and seeing it that solves the issue.

EDIT

He was receiving a 406 error message which was related to mod_security blocking the ajax requests. Disabling mod_security fixed the issue.

Upvotes: 1

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