CODEWITHSUNDEEP
emailredmine
Son of the Wai-Pan
Son of the Wai-Pan

Reputation: 13201

How do I troubleshoot email not sending in Redmine?

I'm trying to figure out why my Redmine install isn't sending out email (e.g. notification on issue update, etc). My configuration.yml file is configured as so:

production:
  email_delivery:
    delivery_method: :sendmail

I've also tried configuring for SMTP with the same non-results:

 production:
   email_delivery:
     delivery_method: :smtp
     smtp_settings:
       enable_starttls_auto: true
       address: "smtp.gmail.com"
       port: 587
       domain: "smtp.gmail.com"
       authentication: :plain
       user_name: "[email protected]"
       password: "xxx"

I don't know how to troubleshoot this. Is there a log that errors are written to? I've already checked the production.log but it didn't have any helpful hints. Thanks for your help.

RAILS_ENV=production script/about
/home/ootbdv/.gems/gems/coderay-1.0.9/lib/coderay/helpers/file_type.rb:19: warning: already initialized constant UnknownFileType
/home/ootbdv/.gems/gems/coderay-1.0.9/lib/coderay/helpers/file_type.rb:126: warning: already initialized constant TypeFromExt
/home/ootbdv/.gems/gems/coderay-1.0.9/lib/coderay/helpers/file_type.rb:132: warning: already initialized constant TypeFromShebang
/home/ootbdv/.gems/gems/coderay-1.0.9/lib/coderay/helpers/file_type.rb:138: warning: already initialized constant TypeFromName

Environment:
  Redmine version                          2.3.0.stable.11680
  Ruby version                             1.8.7 (x86_64-linux)
  Rails version                            3.2.13
  Environment                              production
  Database adapter                         MySQL
Redmine plugins:
  no plugin installed

(I don't know why I'm getting those warnings. If anyone knows how to get rid of them, please let me know.)

Upvotes: 3

Views: 3722

Answers (2)

Son of the Wai-Pan
Son of the Wai-Pan

Reputation: 13201

I still don't know the answer to the question, but I fixed my problem (not getting Redmine to send emails) by toggling back to sendmail. If you're running into this problem, you might just want to try going back to sendmail.

Upvotes: 0

BodgeIT
BodgeIT

Reputation: 399

Firstly are you asking one or two questions? would like you multiple answers?

I think it's recommended not have the password in quotes. Your smtp config looked good apart from that. You should see entries in /var/log/email.log

Have no clue on the last part of your question, is it even related? I doubt it.

Upvotes: -2

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