user2292335
user2292335

Reputation: 21

PayPal IPN History Page Bug (Resend Messages Not Working)

I use Zapier to send PayPal IPN messages to Freshbooks to create new clients from a sale.

A few seconds earlier Zapier sends a message from my Wufoo order forms to create a new invoice (I then link them up manually after in Freshbooks).

Wufoo hijacks the Freshbooks API and my Zapier 'Zaps' from PayPal to Freshbooks fail.

I get around this by going to PayPal IPN history once per day and resending the IPN messages making the Zaps successful.

This is not too much trouble for me.

However, for the past 2 weeks or so the resend message on the PayPal IPN history page has not been working. It says successful but does not add the usual '(resent)' items to the history list and nothing is being sent to Zapier.

Is there a known issue with IPN history at the moment? Anything else I can do or just have to wait for PayPal to fix it?

Cheers,

P.

Upvotes: 1

Views: 1202

Answers (2)

user2292335
user2292335

Reputation: 21

After pestering tech support some more I got this answer:

"the update for the History is planed for next week."

Upvotes: 1

Brendan Stocking
Brendan Stocking

Reputation: 181

Yes, this is a known issue as I have had the same problems for the last couple of weeks. I sent a trouble ticket to Paypal and received the following response: "Thank you for contacting PayPal Merchant Technical Services. We are aware of this issue and we are working to resolve it. I will research this matter further and update you with more information as it becomes available."

That was 4/13. I sent another message today asking for an update, but have not yet received a response.

Hope this helps.

Upvotes: 1

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