CODEWITHSUNDEEP
installation64-bitinno-setup16-bitincompatibility
user2304144
user2304144

Reputation: 11

inno setup compiled exe is not installing app on Windows 8 64 bit, unsupported 16 bit application

I created a setup file using innoIDE v1.0.0.0078 and sent it to our client but he is unable to install our 64-bit application. It won't load setup and I get the message: 'Unsupported 16-bit application. The programme or feature "\??\C:\Setup.exe" cannot start or run due to incompatability with 64-bit versions of Windows. Please contact the software vendor to ask if a 64-bit Windows compatible version is available.' What can I do to make installer work on 64-bit Windows? Thanx in advance.

Upvotes: 1

Views: 1271

Answers (1)

Miral
Miral

Reputation: 13030

Inno Setup is not a 16-bit application. Therefore one of two things has happened:

  1. The download was corrupted and Windows doesn't recognise it as a valid application. In this case, get your client to download it again (and check the version you uploaded too, maybe the problem happened then).

  2. You are trying to run a 16-bit subinstall from within your Inno script. Rewrite your setup to avoid doing that.

Upvotes: 1

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