tinkesh
tinkesh

Reputation: 313

Magento admin change order state

How to change the order status from the Magento admin panel manually. Is there any way to change the order status? i could not find this in 1.7.0.2 version. Can anyone tell me how to do this?

Upvotes: 2

Views: 20238

Answers (3)

Nyiko
Nyiko

Reputation: 1

To change the order status you must first enable order auto complete

system->config->sales

Disable Order Auto Complete set it to No,then go to the order in sales and click create invoice on the upper right handside then scroll the page to the bottom and click sent comment once your done with that click ship and click submit comment and the order status will change to complete.

Upvotes: -2

user2258247
user2258247

Reputation: 81

In the admin->sales->order page. You will see the list of orders. You can change order status by using the Actions dropdown. On the other hand, in specific order, you can change order status at the "Comments History" section. I hope this information can help you.

Upvotes: 0

MagePal Extensions
MagePal Extensions

Reputation: 17656

Take a look @ Magento: Difference between order states and statuses

Each 'State' may have multiple 'Statuses'

'State' are normally change internally by the system during certain events.

  • When you place on order using cash/check the magento will put the order in a 'New' state (if using credit card that automatically authorize and capture then it will set to 'processing')

  • when you invoice the order magento will change the state to 'processing'

  • when you ship the order it will change the the state to 'complete'.

Without more information it is hard to determining what your trying to accomplish, you may want to create custom 'status' instead and change them in admin order view

Upvotes: 6

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