Bvrce
Bvrce

Reputation: 2170

CRM 2011: Display the Body of an Email In Another Entity

Can I show the body (description) of an email in a custom entity?
I have tried to copy the content of the description field into a field in the custom entity, but end up with all the formatting showing.

What about putting an iFrame of the email on the custom entity form and then manipulating the email until it only show the email description?

Upvotes: 1

Views: 925

Answers (1)

Pedro Azevedo
Pedro Azevedo

Reputation: 2507

The body of an email is html. If you put the content in a control of CRM will not formatted. You can put in a iframe (html page) or a web resource of type html and put only the body of the email. This solution permits don't occupying so much space as your solution.

Upvotes: 1

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