CODEWITHSUNDEEP
continuous-integrationteamcityclearcase
Andrew Garrison
Andrew Garrison

Reputation: 7017

ClearTool Error: Operation "get cleartext" failed: Permission denied

When trying to compile a project with TeamCity, I am getting an error from cleartool:

"get cleartext" failed: Permission denied.

The command that is failing is a call to cleartool get:

cleartool get -to C:\TeamCity\temp\cc_35875temp V:\andrew_CI_view\My_vob\MyProject@@\main\branch\7\Apps\main\branch\1\MyProject.Apps.FileTransferUtility\main\branch\1\App.xaml\main\branch\1

What's strange though, is that if I manually execute this command from the command line, it works fine (ERRORLEVEL is 0, no error messages, etc).

Has anyone else seen such a message, or have any idea what could be wrong?

Here are the details of my setup:

Settings from the Administration > Edit Build Configuration > Edit VCS Root Page:

ClearCase 7.0.1.3-IFIX01

Config Spec for Dynamic View:

element * CHECKEDOUT
element * .../MyProject/LATEST

Here are the relevant lines from the teamcity-vcs.log

[2009-11-25 13:20:20,905]   INFO [ Cached pool 12] -      jetbrains.buildServer.VCS - ClearCase executing cleartool get -to C:\TeamCity\temp\cc_35875temp V:\andrew_CI_view\My_vob\MyProject@@\main\branch\7\Apps\main\branch\1\MyProject.Apps.FileTransferUtility\main\branch\1\App.xaml\main\branch\1
[2009-11-25 13:20:20,905]   INFO [ Cached pool 12] - .clearcase.ClearCaseConnection - interactive execute: cleartool get -to C:\TeamCity\temp\cc_35875temp V:\andrew_CI_view\My_vob\MyProject@@\main\branch\7\Apps\main\branch\1\MyProject.Apps.FileTransferUtility\main\branch\1\App.xaml\main\branch\1
[2009-11-25 13:20:21,155]   INFO [ Cached pool 12] -      jetbrains.buildServer.VCS - ClearCase executing cleartool quit
[2009-11-25 13:20:21,155]   INFO [ Cached pool 12] - .clearcase.ClearCaseConnection - interactive execute: cleartool quit
[2009-11-25 13:20:21,155]   WARN [ Cached pool 12] -      jetbrains.buildServer.VCS - Failed to build patch for build #15, build id: 17, VCS root: ClearCaseVCS, due to error: java.io.IOException: cleartool: Error: Operation "get cleartext" failed: Permission denied.
jetbrains.buildServer.vcs.VcsException: java.io.IOException: cleartool: Error: Operation "get cleartext" failed: Permission denied.
    at jetbrains.buildServer.buildTriggers.vcs.clearcase.CCPatchProvider.loadFile(CCPatchProvider.java:171)
    at jetbrains.buildServer.buildTriggers.vcs.clearcase.CCPatchProvider.access$200(CCPatchProvider.java:31)
    at jetbrains.buildServer.buildTriggers.vcs.clearcase.CCPatchProvider$2.processFile(CCPatchProvider.java:111)
    at jetbrains.buildServer.buildTriggers.vcs.clearcase.structure.CacheProcessor.processAllRevisions(CacheProcessor.java:71)
    at jetbrains.buildServer.buildTriggers.vcs.clearcase.structure.CacheElement.processAllVersionsInternal(CacheElement.java:178)
    at jetbrains.buildServer.buildTriggers.vcs.clearcase.structure.CacheElement.processAllVersions(CacheElement.java:96)
    at jetbrains.buildServer.buildTriggers.vcs.clearcase.ClearCaseConnection.processAllVersions(ClearCaseConnection.java:665)
    at jetbrains.buildServer.buildTriggers.vcs.clearcase.CCPatchProvider.buildPatch(CCPatchProvider.java:52)
    at jetbrains.buildServer.buildTriggers.vcs.clearcase.ClearCaseSupport.buildPatchForConnection(ClearCaseSupport.java:294)
    at jetbrains.buildServer.buildTriggers.vcs.clearcase.ClearCaseSupport.buildPatch(ClearCaseSupport.java:281)
    at jetbrains.buildServer.buildTriggers.vcs.clearcase.ClearCaseSupport$7.buildPatch(ClearCaseSupport.java:755)
    at jetbrains.buildServer.serverSide.impl.projectSources.BuildPatchUtil$1.buildPatch(BuildPatchUtil.java:2)
    at jetbrains.buildServer.vcs.VcsSupportUtil.buildPatch(VcsSupportUtil.java:81)
    at jetbrains.buildServer.serverSide.impl.projectSources.BuildPatchUtil.buildPatch(BuildPatchUtil.java:2)
    at jetbrains.buildServer.serverSide.impl.projectSources.PatchComposer.buildCleanPatchToStream(PatchComposer.java:121)
    at jetbrains.buildServer.serverSide.impl.projectSources.PatchComposer.access$100(PatchComposer.java:65)
    at jetbrains.buildServer.serverSide.impl.projectSources.PatchComposer$2.constructPatch(PatchComposer.java:1)
    at jetbrains.buildServer.serverSide.impl.projectSources.SmallPatchCache.getCachedCleanPatch(SmallPatchCache.java:36)
    at jetbrains.buildServer.serverSide.impl.projectSources.PatchCacheImpl.requestCachedPatch(PatchCacheImpl.java:25)
    at jetbrains.buildServer.serverSide.impl.projectSources.PatchComposer.getOrMakeCacheableCleanPatch(PatchComposer.java:140)
    at jetbrains.buildServer.serverSide.impl.projectSources.PatchComposer.makePatch(PatchComposer.java:36)
    at jetbrains.buildServer.serverSide.impl.projectSources.PatchComposer.buildPatchForRoot(PatchComposer.java:71)
    at jetbrains.buildServer.serverSide.impl.projectSources.PatchComposer.buildPatch(PatchComposer.java:125)
    at jetbrains.buildServer.serverSide.impl.BuildTypeImpl.buildPatch(BuildTypeImpl.java:290)
    at jetbrains.buildServer.serverSide.impl.BuildTypeImpl$$FastClassByCGLIB$$a84db719.invoke(<generated>)
    at net.sf.cglib.proxy.MethodProxy.invoke(MethodProxy.java:149)
    at org.springframework.aop.framework.Cglib2AopProxy$CglibMethodInvocation.invokeJoinpoint(Cglib2AopProxy.java:700)
    at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:149)
    at jetbrains.buildServer.serverSide.impl.auth.TeamCityMethodSecurityInterceptor.invoke(TeamCityMethodSecurityInterceptor.java:33)
    at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
    at org.springframework.aop.framework.Cglib2AopProxy$FixedChainStaticTargetInterceptor.intercept(Cglib2AopProxy.java:582)
    at jetbrains.buildServer.serverSide.impl.BuildTypeImpl$$EnhancerByCGLIB$$effc1aaa.buildPatch(<generated>)
    at jetbrains.buildServer.serverSide.impl.BuildStarter$2.call(BuildStarter.java:5)
    at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:269)
    at java.util.concurrent.FutureTask.run(FutureTask.java:123)
    at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:650)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:675)
    at java.lang.Thread.run(Thread.java:595)
Caused by: java.io.IOException: cleartool: Error: Operation "get cleartext" failed: Permission denied.
    at jetbrains.buildServer.buildTriggers.vcs.clearcase.process.InteractiveProcess.executeAndReturnProcessInput(InteractiveProcess.java:64)
    at jetbrains.buildServer.buildTriggers.vcs.clearcase.ClearCaseConnection$ClearCaseInteractiveProcess.copyFileContentTo(ClearCaseConnection.java:997)
    at jetbrains.buildServer.buildTriggers.vcs.clearcase.ClearCaseConnection.loadFileContent(ClearCaseConnection.java:308)
    at jetbrains.buildServer.buildTriggers.vcs.clearcase.CCPatchProvider.loadFile(CCPatchProvider.java:141)
    ... 37 more

Upvotes: 1

Views: 2449

Answers (3)

Tamir
Tamir

Reputation: 1

If it works for you in command-line, you have to make sure that the environment that runs it from TeamCity is equivalent to your command-line environment.

Tamir, GoMidjets

Upvotes: 0

VonC
VonC

Reputation: 1328292

This is generally due to insufficient right from the user executing this access on the client machine:

The MyVob.vbs/s/sdft pool may have permission to load not compatible with the CLEARCASE_PRIMARY_GROUP declared by the user

You can try to go directly sdft pool from the user machine and try to add a file.

Check what user is actually used by the TeamCity process.

Upvotes: 1

Andrew Garrison
Andrew Garrison

Reputation: 7017

Found the solution from this thread:

http://www.jetbrains.net/devnet/thread/283380

Looks like this was caused by having the wrong user assigned to the TeamCity Web Server service. Changing the user from the local SYSTEM account to my user account fixed the problem.

Upvotes: 1

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