CODEWITHSUNDEEP
crystal-reportsbusiness-objects
Rachsherry
Rachsherry

Reputation: 145

cannot add a report to CMC (Central Management Console) Business Objects

Hi I am trying to add a report to the but I am getting the following error.

Adding Crystal Report "customer details.rpt" failed. 
The server with kind rptappserver returned an error result. 

Failed to copy the report file to the report object. 
Refreshing the report object properties might have failed.

Failed to read data from report file D:\Business Objects\BusinessObjects Enterprise 12.0\Data\CrystalReportsRasServer\temp\{E95CA1EF-E3A5-4590-93C0-0739194564AE}.rpt.

Reason: Unable to launch D:\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\ReportAdd program to add report to the system.

The person who was in charge of this before i joined has left and I have no one to ask. Never used CMC before

Upvotes: 0

Views: 3019

Answers (1)

Siva
Siva

Reputation: 9101

Check below servers whether properly working or not: 1.Adaptive processing server 2.Crystal reports Processing server 3.Inputfile repository server 4.It can be issue of rights. The user you are using should have rights to add the report.

If possible restart CCM and check for servers successfully started and try to add the report.

Upvotes: 1

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