eagor
eagor

Reputation: 10075

Net::SMTPAuthenticationError when sending email from Rails app (on staging environment)

I am sending email from my Rails application. It works well on development environment, but fails on staging. I get the following error:

Net::SMTPAuthenticationError (534-5.7.14 <https://accounts.google.com/ContinueSignIn?plt=AKgnsbtdF0yjrQccTO2D_6)

Note, that my I don't have a domain name for my staging.

Here are my settings in staging.rb

config.action_mailer.delivery_method = :smtp
config.action_mailer.default_url_options = { :host => "my.ip.addr.here:80" }
config.action_mailer.smtp_settings = {
      :address => "smtp.gmail.com",
      :port => 587,
      :domain => 'my.ip.addr.here:80'
      :user_name => "[email protected]",
      :password => "my_email_password",
      :authentication => 'login'
}

Please, help.

Edit.

After adding :tls => true option I get

OpenSSL::SSL::SSLError (Unrecognized SSL message, plaintext connection?)

And then I changed port to 25 and now I get this (with 30 seconds delay):

Timeout::Error (execution expired)

Upvotes: 102

Views: 81786

Answers (13)

cryptic_hash
cryptic_hash

Reputation: 119

In my case, with sendgrid as the provider, following was the exact error

535-5.7.8 Username and Password not accepted. For more information, go to (Net::SMTPAuthenticationError)

And after further inspection I found out that my env variables werent being loaded where i had actually placed sendgrid secret key in env variable.

Upvotes: 0

Benyamin Jafari
Benyamin Jafari

Reputation: 34236

I had the same problem.


Solution:

Upvotes: 7

Yash Dubey
Yash Dubey

Reputation: 241

To resolve this issue:

  • If you see: Net::SMTPAuthenticationError (535-5.7.8 Username and Password not accepted.), then you need to allow less secure apps to login your google account. To enable less secure apps login follow: https://myaccount.google.com/lesssecureapps?. But will allow all apps to login. If you want to customize it refer : https://support.google.com/a/answer/6260879?hl=en

  • Then may be possible you will get Net::SMTPAuthenticationError (534-5.7.14), so to resolve this refer: pli=1http://www.google.com/accounts/DisplayUnlockCaptcha. After that click the continue from the page you get redirected. It will verify your Captcha and your app will get verified to use your google account to send emails.

NOTE: Please make sure you'r using correct credentials of your gmail account.

If you'r not willing to allow all the apps please refer: https://support.google.com/a/answer/6260879?hl=en. From the link go to Use alternatives to less secure apps, this will guide you to an alternative way to Allow Less Secure apps access to your google account.

Upvotes: 3

ubugnu
ubugnu

Reputation: 1082

The accepted answer seems very old, I don't know if at that time the followin (better) solution was existing:

Now, sending emails works perfectly!

Upvotes: 1

Sorry-Im-a-N00b
Sorry-Im-a-N00b

Reputation: 1206

The above solution provided the correct settings (which I already had) but did not solve the issue. After continued attempts, I kept getting the same error. Turns out, I had to "clear the CAPTCHA" from the web. See the gmail documentation for details.

You can also jump right to the "clear the CAPTCHA" page here.

Upvotes: 15

Shrinivas
Shrinivas

Reputation: 1343

I also faced the problem, and after some research in Gmail setting, I found the solution:

  1. In gmail, go to settings.

  2. Select "Forwarding and POP/IMAP" tab.

  3. In the IMAP access section, select "Enable IMAP".

Upvotes: 0

cooxy
cooxy

Reputation: 1

Hello this also worked for me and so if someone is still having a problem try this out.

Make sure you have figaro in your gemfile. To save sensitive information such as username and password as environment variables

gem 'figaro'

And in your config/environments/development.rb , paste the codes below using smtp as method delivery

 config.action_mailer.delivery_method = :smtp

SMTP settings for gmail

  config.action_mailer.smtp_settings =
  {
    :address=> "smtp.gmail.com",
    :port => 587,
    :user_name => ENV['gmail_username'],
    :password=> ENV['gmail_password'],
    :authentication=> "plain",
    :enable_starttls_auto=>true
  }


config.action_mailer.default_url_options = { host: "locahost:3000" }

In your config directory create a file called application.yml and add the codes below.

gmail_username: '[email protected]' 
gmail_password: "your_example_email_password_here"

You must use your email and password for authentication in the file.

Upvotes: 0

Mirza
Mirza

Reputation: 1551

I had the same problem and after some trial and errors, have come to this resolution which is an option to be enabled in google:

Click https://www.google.com/settings/u/0/security/lesssecureapps

Enable 'Access for less secure apps' here by logging in with the email address you have provided in smtp configuration.

Upvotes: -1

Alejandro Sherwell
Alejandro Sherwell

Reputation: 123

A lot later but just in case it helps anyone.. Just called Google Apps Help Center and they instructed to change the lesssecureapps setting (as everyone else) but also to change the port to 465.

In my case, that did the trick!

Upvotes: 3

aashish
aashish

Reputation: 2613

go to following link and turn on https://www.google.com/settings/security/lesssecureapps

Upvotes: 15

A H K
A H K

Reputation: 1750

This solution is working for me:

config.action_mailer.delivery_method = :smtp
  config.action_mailer.default_url_options = { host:'localhost', port: '3000' }
  config.action_mailer.perform_deliveries = true
  config.action_mailer.raise_delivery_errors = true
  config.action_mailer.default :charset => "utf-8"
  config.action_mailer.smtp_settings = {
      :address => "smtp.gmail.com",
      :port => 587,
      :domain => 'localhost:3000',
      :user_name => "[email protected]",
      :password => "password",
      :authentication => :plain,
      :enable_starttls_auto => true
  }

It's true that Google will block your sign-in attempt but You can change your settings at https://www.google.com/settings/security/lesssecureapps so that your account is no longer protected by modern security standards.

Upvotes: 25

Gee-Bee
Gee-Bee

Reputation: 3195

I had the same problem: emails were sent from development, but not from production (where I was getting Net::SMTPAuthenticationError). This drove me to conclusion that the problem was not with my app's configuration, but with Google.

Reason: Google was blocking access from unknown location (app in production)

Solution: Go to http://www.google.com/accounts/DisplayUnlockCaptcha and click continue (this will grant access for 10 minutes for registering new apps). After this my app in production started sending emails ;)

Upvotes: 259

eagor
eagor

Reputation: 10075

Solved! I simply changed password for my gmail account and somehow errors disappeared.

After dozen of changes, the final settings I ended up with are:

config.action_mailer.delivery_method = :smtp
config.action_mailer.default_url_options = { :host => "my.ip.addr.here" }
config.action_mailer.smtp_settings = {
      :address => "smtp.gmail.com",
      :port => 587,
      :domain => 'my.ip.addr.here:80',
      :user_name => "[email protected]",
      :password => "my_email_password",
      :authentication => :plain,
      :enable_starttls_auto => true
}

Upvotes: 27

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