CODEWITHSUNDEEP
magentomagento-1.7
ShaunOReilly
ShaunOReilly

Reputation: 2206

Magento Payment methods in admin panel gone missing

After re-installing a Paypal module, our Payment methods screen went weird, and I have no idea how to get it fixed. I reloaded the entire /app/design/adminhtml/ folder from the original magento compressed files that was used to install it, but still, no luck.

The block that is supposed to come up when you click on the "Configure" button for Paypal Express Checkout.

The block it is supposed to show has empty html elements in it, so I guess a Block is not being rendered somewhere.

I copied across the entire /app/design/adminhtml folder from another similar install, as well as /skin/adminhtml.

Screen looks like this:

enter image description here

How can I fix this problem?

Is it a layout issue, design issue, data, or missing template files somewhere?

It should look like this: enter image description here

Thanks in advance for your help.

Upvotes: 4

Views: 5072

Answers (2)

B00MER
B00MER

Reputation: 5491

A few things to try (obviously disable caching/APC/compilation/minification of JS,CSS/etc.):

Logs & Developer Mode

First I would enable developer mode via .htaccess SetEnv or simply uncommenting the flag in index.php. Also ensure that logging is enabled via the Admin. System->Configuration->Developer->Log Settings. Also check var/logs/ for any existing exception.log or system.log with possible information to issues. It also doesn't hurt to check Apache and PHP's logs.

Paypal and Magento debugging

Something to note is since obviously Ebay has/had backing of Magento the Module is pretty highly customized, especially on the configuration, as you can tell. Some key files to step through with something like XDebug would be:

app/code/core/Mage/Paypal/Model/Config.php and the ..Paypal/Model/System/Config/* directories and files, as these are what are driving some of the custom configuration options of the module. etc/system.xml is also an entry point to review as well for the modules configurations.

Reverting to Stock

1) Copy from a fresh version of the Paypal module from a Magento 1.7.x source archive (ensure its the same version you are running!)

copy the app/code/core/Mage/Paypal from the source archive

to app/code/local/Mage/Paypal

(NOTE: PaypalUk module may also be good to copy down to local as well)

This should be a quick and easy way to check if there any missing files, damaged/corrupted, and/or core file that was modified.

2) Revert all theme/skins to the base/default theme. A quick way to do this is System->Design->Add Design Change.

3) Make a backup of core_config_data and remove all instances of the path that contains paypal, payment and payflow.

SELECT * FROM core_config_data WHERE path LIKE '%paypal%' OR path LIKE '%payflow%' OR path LIKE '%payment%';

This should revert any configuration changes previously done back to the defaults specified in the modules xml.

The point of most of these steps is to get the payment module back to as much stock as possible.

Hope this helps!

Sonassi has a good detailed fundamentals as well for debugging magento worth a read:

Upvotes: 1

Francis Kim
Francis Kim

Reputation: 4285

  1. Open your developer toolbar and look for missing assets - it seems to me that it's looking in a different folder for the missing images. The Net tab will usually point out to the problem here (404s).

  2. Try a chmod 777 to the entire Magento directory - check if it's a permission related issue and return it to normal

  3. Run a diff between your codebase and the vanilla Magento installation. I would start with the app/design/adminhtml directory. You can use a tool like DiffMerge.

  4. Disable your other installed extensions one by one by going to app/etc/modules/ and deleting the XML files one by one (I believe this is better than changing the <active> node to false). Identify the results and restore the files.

  5. Just in case, check for Javascript issues via your developer toolbar in your Magento admin.

  6. If need be, try a different version of the PayPal module - make sure that it is compatible with your Magento version first.

Upvotes: 0

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