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html5-videointernet-explorer-10
Scott Mitchell
Scott Mitchell

Reputation: 8759

IE10 not playing a video when using the <video> tag, but plays it when requesting the video directly

I have a webpage with a tag on it with the following markup:

<video width="456" height="360" controls autoplay>
    <source src="Movies/Intro.mp4" type="video/mp4" />
    <source src="Movies/Intro_H264.webm" type='video/webm; codecs="vp8.0, vorbis"'/>
    <source src="Movies/Intro_H264.ogg" type='video/ogg; codecs="theora, vorbis"'/>
</video>

If I visit this page in IE10 it renders the video player but with an error message that reads: "Error: unsupported video type of invalid file path"

But what's odd is if I right-click on the video box and choose, Copy video URL, and then open a new tab in IE and paste in the direct URL to the video file (Movies/Intro.mp4) it plays in the browser without issue.

Also, I can visit the page using Chrome and it plays the MP4 video from the webpage without issue. All that to say, I don't think there's any issue with the video file itself or the encoding, but why is IE 10 not playing the video when it's in the tag, but it is playing it when requesting the video directly?

Any insights?

Thanks

Upvotes: 2

Views: 38472

Answers (7)

Simon_Weaver
Simon_Weaver

Reputation: 145880

If it directly plays find when you put the .mp4 URL into the browser make sure it's not running with the Quicktime plugin which you may have installed (especially if you use iTunes). Right click on the successfully playing video to rule that out. If it comes up with menu items related to Quicktime you may want to disable Quicktime plugin in adins and continue troubleshooting.

Sample MP4 video: http://www.w3schools.com/html/mov_bbb.mp4

Upvotes: 0

Adamy
Adamy

Reputation: 2849

Make sure you set the web server to use MIME type video/mp4 for .mp4. I accidentally set .mp4 to use MIME type video/mpeg, the video plays in Chrome, but not in IE11.

Upvotes: 2

yesh
yesh

Reputation: 41

Now it is very easy to update mime type for your videos on amazon s3,

Just login and navigate to your file, under preferences you will see metadata, there you can edit content-type

Save it and reload your page.

Upvotes: 0

Timo002
Timo002

Reputation: 3208

I had this same issue which was a real pain in the ass. My solution was actually quite simple (after searching on the internet for about 4 hours).

Add this line (specific for IE) to your .htaccess file.

AddType video/mp4 .mp4 .m4v

Upvotes: 1

Farnam
Farnam

Reputation: 177

I had the same issue with IE 11 and the problem was the content type was application/octect-stream as stated by csmith. I was serving my videos from Azure storage and apparently that is the default content type.

You can change the type with Azure storage or using Azure api as shown in the post

Set Content-type of media files stored on Blob

Here is a guide for people on Amazon cloud (I did not test it)

Changing content type for Amazon

Upvotes: 3

csmith
csmith

Reputation: 99

I would check whether the mime-type is correctly being returned for the file.

Chrome will play correctly regardless of the MIME Type returned.

To check:

  1. Press F12 to display the IE Tools Window/Pane.
  2. Go to the Network Tab
  3. Click Start Capturing
  4. Browse to the page in question
  5. Find the mp4 line
  6. If the Type is displayed as application/octect-stream then this is your issue.

Upvotes: 8

Drakir
Drakir

Reputation: 141

When you paste the URL to your browser it doesn't use HTML5 player anymore, so it doesn't say that it is really a supported file; only that the file path should be valid.

According to wikipedia, IE10 supports (not only) H.264 for video and AAC for audio - these are very common formats for mp4 container. Chrome's support is much wider (video- and audio-wise).

The problem is that the Intro.mp4 file might have different formats altogether (the file could by just renamed or created using unsupported formats).

I'd look into the file using properties->details or third party programs (for example Media Info).

I don't think it is IE10's issue. The only similar one I've found is when the user was too specific using unsupported format of used codecs ([...] type='video/mp4; codecs="H.264, AAC"' [...]).

Upvotes: 0

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