CODEWITHSUNDEEP
excelvbaoutlookoutlook-redemption
haosmark
haosmark

Reputation: 1127

VBA HTML format is lost when message is sent to non-outlook client

I have a macro that parses a spreadsheet and compiles emails based on parsed data. The problem that I'm facing is the visual formatting. When I use the macro to send the email to an outlook email address, everything works perfectly (html code works), but when I send the same email to, say, gmail web client, I'm losing the html and my email is sent in plain text. This is what my email function looks like:

Function OutlookEmail(SendTo As String, subject As String, Message As String, send As Boolean)
    Dim Outlook As Object, NewMail As Object, SafeItem As Object, Attach As Object

    Set Outlook = CreateObject("Outlook.Application")
    Set SafeItem = CreateObject("Redemption.SafeMailItem")
    Set NewMail = Outlook.CreateItem(0)
    SafeItem.Item = NewMail

    With SafeItem
        .Recipients.Add SendTo
        .Recipients.ResolveAll
        .subject = subject
        .HTMLBody = Message
    End With

    If send = True Then SafeItem.send
    If send = False Then SafeItem.display

    Set Outlook = Nothing
    Set NewMail = Nothing
    Set SafeItem = Nothing
    Set Attach = Nothing
End Function

Redemption is an email plugin that helps send everything automatically and Message contains HTML and inline-css formatted text.

Here's what it looks like when sent to an outlook client: http://snag.gy/bSLTp.jpg

Other than below, it's a simple loop with some formatting. CSS vars:

Dim CSS_p As String, CSS_phone As String, CSS_table As String, CSS_th As String, CSS_td As String
    Dim CSS_first As String, CSS_last As String, CSS_jlist As String, CSS_warning As String, CSS_accent As String

CSS_p = " style='line-height: 16px;color: #666;margin-top: 10px; margin-bottom: 15px; margin-left: 20px; margin-right: 10px;'"
    CSS_phone = " style='font-weight: bold;'"
    CSS_table = " style='font-size: 14px; text-align: center;'"
    CSS_th = " style='padding: 0 0.5em; text-align:center; " & _
            "border-top: 1px solid #FB7A31; border-bottom: 1px solid #FB7A31; background-color: #FFC;'"
    CSS_td = " style='border: 1px solid #CCC;padding: 0 0.5em; text-align:center;'"
    CSS_first = " style='border-top: 1px solid #CCC; border-bottom: 1px solid #CCC; border-left: none; border-right: 1px solid #CCC'"
    CSS_last = " style='border-top: 1px solid #CCC; border-bottom: 1px solid #CCC; border-left: 1px solid #CCC; border-right: none;'"
    CSS_jlist = " style='border-collapse:collapse;line-width:1px;'"
    CSS_warning = " style='line-height: 16px;color: red;margin-top: 10px; margin-bottom: 15px; margin-left: 20px; margin-right: 10px;'"
    CSS_accent = " style='text-decoration:underline; font-weight:bold;'"

Table content:

job_list = job_list & "<tr><td" & CSS_td & ">" & account & "</td>" & _
                                          "<td" & CSS_td & ">" & location & "</td>" & _
                                          "<td" & CSS_td & ">" & address & "</td>" & _
                                          "<td" & CSS_td & ">" & work_order & "</td>" & _
                                          "<td" & CSS_td & ">" & description & "</td>" & _
                                          "<td" & CSS_td & ">" & service_date & "</td></tr>"

Message:

           email_body = "<html><head></head>" & _
                            "<body><p" & CSS_p & ">" & Greeting() & _
                            "</p>" & _
                            "<p" & CSS_p & ">   Our records indicate that we have not received signed paperwork for the " & _
                            "following jobs as of yet:</p>" & _
                            "<table" & CSS_table & ">" & _
                            "<th" & CSS_th & ">Account</th>" & _
                            "<th" & CSS_th & ">Store Number</th>" & _
                            "<th" & CSS_th & ">Address</th>" & _
                            "<th" & CSS_th & ">Work Order#</th>" & _
                            "<th" & CSS_th & ">Description</th>" & _
                            "<th" & CSS_th & ">Service Date</th>" & _
                            job_list & "</table>" & _
                            "<p" & CSS_p & ">Please remember to submit the work orders, your invoices and checklists (if applicable) for the jobs " & _
                            "referenced above." & _
                            "<p" & CSS_p & ">You may send the paperwork via:</p>" & _
                            "<ul><li>Fax to (000) 000 0000 or,</li>" & _
                            "<li>Email to: [email protected] (please indicate your crew code in the email subject)</li></ul>" & _
                            "<p" & CSS_p & ">All work orders must be signed and stamped by the store manager on duty at the time of service. If the " & _
                            "stamp is not available, please ask the manager to write that on the work order (and checklists if applicable), as well as " & _
                            "initial the note. Submitting un-signed and un-stamped paperwork, that is not properly filled out, may result in your " & _
                            "invoices being rejected.</p>" & _
                            "<p" & CSS_p & ">Thank you for your cooperation.</p>" & _
                            HTMLSignature & "</body></html>"
            OutlookEmail SendTo:=email, subject:=email_subject, Message:=email_body, send:=True

Upvotes: 2

Views: 3888

Answers (1)

Archlight
Archlight

Reputation: 2089

You are forgetting to set the body format of the email msg to HTML, Outlook is really good at autodetecting these things.

set BodyFormat to olFormatHTML Witch I think is the value 2

I don't have redemtion on this machine so I can check but it should be somthing like 

With SafeItem
    .Recipients.Add SendTo
    .Recipients.ResolveAll
    .subject = subject
    .HTMLBody = Message
    .BodyFormat = olFormatHTML ' or the value 2
End With

Upvotes: 0

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