CODEWITHSUNDEEP
twilio
user2033179
user2033179

Reputation: 19

Uncaught Twilio.Exception: Run Twilio.Device.setup()

I keep getting 

Uncaught Twilio.Exception: Run Twilio.Device.setup()

when starting a call after the page posts back.

The problem is not consistent and after refreshing the page several times it goes away and i can make outbound calls again. But it happens at least once after a post back.

any ideas..?

Upvotes: 1

Views: 948

Answers (1)

Devin Rader
Devin Rader

Reputation: 10366

Twilio evangelist here.

Just to be clear, are you using the Twilio Client JavaScript SDK?

If that is indeed the case, can you try hitting http://clientsupport.twilio.com/ to make sure that your browser will support Twilio Client. If everything lights up green there, I'd suggest taking the output from the browser check site and opening a case with our awesome customer support team. You can simply send and email to [email protected]

Hope that helps.

Upvotes: 1

Related Questions