CODEWITHSUNDEEP
google-analyticsgoogle-analytics-api
vignesh
vignesh

Reputation: 1599

Mobile Device info showing 'not set'

I integrated google analytics with my android app. It's gives very useful information i need, but in Mobile Device info tab, i found some devices are shown as 'not set'. What it means? Am I want to configure any settings to get those data. Please suggest me the solution.

Upvotes: 6

Views: 10730

Answers (3)

Burak Karakuş
Burak Karakuş

Reputation: 1410

I'm from Turkey, and in my case, these not set devices are the devices that are produced by top ISP's or mobile network operators, thus, their information can't be collected by GA.

Upvotes: 2

Maxime GK
Maxime GK

Reputation: 1

Thanks for the primary dimension tip. I switched it around with the Mobile Device Info as the primary and the Operating system as the secondary. I then used the screen resolution to have an idea if it's mainly tablets or phones. Cheers!

According to what I found, it means that the data was not able to be collected: https://support.google.com/analytics/answer/2820717?hl=en

Apparently you can use filters to dig deeper, but it seems like it'll take some time to do.

Upvotes: 0

user2280892
user2280892

Reputation: 86

Change the 'primary dimension' to Operating system on the devices screen to get more visibility into 'not set' devices

ref: https://productforums.google.com/forum/#!topic/analytics/n-LDtWGhZiY

Upvotes: 3

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