CODEWITHSUNDEEP
c#asp.netiisiis-7localhost
Sandy
Sandy

Reputation: 11717

HTTP Error 503. The service is unavailable. App pool stops on accessing website

There are number of posts on this and I have tried many a things by now. But to no avail. Myself a Winforms Developer basically, started working on this Web stuff few days back as my company is taking Web initiatives.

I have a ASP.Net project and I want to host it on local IIS. In Project properties -> Web settings I chose Use Local IIS Server and gave a url as localhost/MyApp. I tried accessing it on my firefox browser and received error as HTTP Error 503. The service is unavailable.

Previously I got many other errors and I one by one fixed them all. But struck with this one. These are the settings I have in my project

  1. Application Pool set to ASP.Net v4.0 Classic
  2. App Pool Enable 32 bit Application property is true
  3. App Pool is started
  4. Project build property set to Any CPU for Target framework

But I would like to mention a weird behavior. Following is something that I am facing

  1. Application Pool is Started
  2. I try to access my local website (by giving url as localhost/MyApp)
  3. I receive the error as HTTP Error 503. The service is unavailable
  4. Application Pool is Stopped

I have seen following link and I have already tried it. For the above behavior I reached here. According to this link, Computer name should not have . in it. I don't have any . in my Computer name but do have - in it. Also my domain name contains . in it. Moreover I can't change these settings as its my office laptop and our TFS settings are bound to our Domain and Computer Names.

Can anyone help me to understand whats happening? Please guide me. Thanks.

Edit

I have following code in Global.asax. Application_BeginRequest method is empty in same file.

protected override void Application_Start(object sender, EventArgs e)
{
    base.Application_Start(sender, e);
    String _path = String.Concat(System.AppDomain.CurrentDomain.RelativeSearchPath, ";",
                                         System.Environment.GetEnvironmentVariable("PATH"));
    System.Environment.SetEnvironmentVariable("PATH", _path, EnvironmentVariableTarget.Process);
    MyAppLog.Initialize();
    MyAppLog.WriteMessage("Application Started");
}

Update

As per the suggestions in Comment, I am able to run the website from Cassini.

Upvotes: 220

Views: 402643

Answers (30)

kin
kin

Reputation: 33

All the answers were not working for me, I finally reinstalled the IIS fixed it.

Upvotes: 0

hussains8
hussains8

Reputation: 731

To Fix the problem, Follow the steps as I faced the same issue and below solution worked for me

  1. Give full Rights or at least read access rights of Folder "C:\inetpub\temp" to IIS_IUSRS

  2. also check same rights given to User IIS_IUSRS of folder "C:\inetpub\wwwroot".

hope this solution works!

Upvotes: 5

Aykut Atmaca
Aykut Atmaca

Reputation: 41

If you work for a company, maybe the reason is changed Active Directory password(Your domain account password). Companies request you to change your AD password periodically. To resolve this issue, it is enough to update passwords belong to application pool and website identity

Upvotes: 0

Shankar Naren
Shankar Naren

Reputation: 55

In my case, Environment.Exit(0) command caused the problem. It may help someone so shared.

Upvotes: 0

krickx
krickx

Reputation: 31

In my case this application pool automatically stopped due to error log folder I created in local which is not exist in server. Check the web.config file whether any key path you added which is exist in server or not.

Upvotes: 1

Iván Kollár
Iván Kollár

Reputation: 59

Check the log written to [event viewer\Windows Logs\System] node. Source is 'WAS'.

enter image description here

Upvotes: 1

Michael Russ
Michael Russ

Reputation: 81

In my case, the web sites displayed "503 Service unavailable" and the application event log showed "...\aspnetcorev2.dll failed to load. The data is the error." This only happened for IIS sites where where the IIS setting "Enable 32-Bit Applications" was True. The system was stopping the app pools for these sites, which is what generated the "503 Service unavailable" message when trying to retrieve the site.

It turns out the path specified in this application event log didn't even exist. Trying to repair the two "Microsoft.NET Core SDK 2.1.50x" versions installed on the system didn't resolve the issue, nor did installing the latest and only aspnetcorev2.dll that Microsoft seems to have available, nor did uninstalling these SDKs.

NOTE: Microsoft doesn't even seem to have the installers available anymore for the original v2 ASP.NET Core versions that had been installed on my system.

What worked: Since I don't have any ASP.NET Core sites on this system, the solution that worked for me was to uninstall all the related DLLs from my system and to remove them from the IIS applicationhost.config file by commenting them out (see aspnetcore.dll failed to load and applicationhost.config file path in IIS 7, 7.5, 8, 8.5 and IIS 10?). If you do use a later version of ASP.NET Core, I'd think you could just as well update the references in applicationhost.config [I haven't tried that].

Upvotes: 1

EvilDr
EvilDr

Reputation: 9610

I'm late to the party, but the solution that worked for me isn't listed.

The solution for me was simply to delete the web site and application pool within IIS, and re-create them.

This is because originally I had create the site/folder first, then installed the dotnet core runtime. For some reason this failed to allow the site to start up.

Once re-created, the site came to life with none of the other suggestions being required.

Upvotes: 4

AlexLaforge
AlexLaforge

Reputation: 532

Such 503 errors were encountered on our side on Windows Server 2019 while setting up a fresh new Classic ASP website.

In fact, in the App Pool, setting ".NET CLR Version" to "No Managed code" caused the App Pool to stops 2 seconds after being started, thus generating WAS 5002 and 5021 errors in the Windows Event Log.

The solution was to put "v4.0", even if no .NET is used.

Upvotes: 2

Nemanja Andric
Nemanja Andric

Reputation: 675

Give full Rights rights to Folder "C:\inetpub" Work for me!

Upvotes: 0

Robharrisaz
Robharrisaz

Reputation: 313

I just had this issue on some legacy servers running Windows 2008 R2. 32bit applications would crash the app pool and return a 503 without hitting the app code. The problem seems to be related to .net core module erroneously trying to load the 64bit version of the module even though the 32bit application in question was not a .net core app.

It seems that IIS still loads the module when figuring out which module to load to service the request and trying to load a 64bit version into a 32bit process is no bueno.

In the end, I had to uninstall all versions of .net core from the server and reinstall the latest (at this time 3.1.15- we're not using 5 yet). After that my 32bit apps and .net core apps could coexist on the same server.

This is the blog post that helped me resolve this after days of banging my head on it. Hopefully it helps someone out. Blog post with the solution

Upvotes: 0

Namig Hajiyev
Namig Hajiyev

Reputation: 1571

In my case error message displaed in Windows Event Viewer -> Windows Logs -> Application was "The Module DLL C:\Windows\system32\inetsrv\rewrite.dll failed to load. The data is the error." Uninstalling rewrite module via installer solved the problem. I wasn't using any rewrite rules so I uninstalled rewrite module. Reinstalling the module may help the problem as well.

Upvotes: 0

souravds
souravds

Reputation: 31

One possible reason this might happen is that you don't have enough disk space in your server machine. You can find more information in event viewer. if such thing happen, just stop the IIS, clean some free disk space and restart the IIS and then start the App Poll. enter image description here

Upvotes: 2

Hakan Fıstık
Hakan Fıstık

Reputation: 19511

Will this answer Help you?
If you are receiving the following message in the EventViewer

The Module DLL aspnetcorev2.dll failed to load. The data is the error.

Then yes this will solve your problem

To check your event Viewer

  1. press Win+R and type: eventvwr, then press ENTER.
  2. On the left side of Windows Event Viewer click on Windows Logs -> Application.
  3. Now you need to find some ERRORS for source IIS-W3SVC-WP in the middle window.
if you receiving the previous message error then solution is :

Install Microsoft Visual C++ 2015 Redistributable 86x AND 64X (both of them)

Source

Upvotes: 0

MartinS
MartinS

Reputation: 105

Changing "Managed Pipeline Mode" from "Classic" to "Integrated" worked for me. It can be changed at Application Pools -> Basic Settings

Upvotes: 3

Serj Sagan
Serj Sagan

Reputation: 30247

Just to add to these Anniversary Update issues (thanks Microsoft) if the file you are missing is cgi.dll, ie your Event Viewer has

The Module DLL C:\WINDOWS\System32\inetsrv\cgi.dll failed to load.  The data is the error.

Then to fix this:

  1. Go to IIS Manager
  2. Select the very top row in the Connections panel (typically your PC name)
  3. At the very bottom of the right panel, under Management, you should have Web Platform Installer
  4. Once that loads, select Products
  5. In the search type in cgi then hit <Enter>
  6. Select IIS: CGI then click Add on the right and finally Install on the bottom
  7. After installing it should force you to restart your PC and you should be fixed.

Upvotes: 4

Roesmi
Roesmi

Reputation: 518

I was experiencing this error and in my case the cause was that some time ago I modified the user password, and the 503 error didn't appears till I restarted the application pool.

So I fixed it setting the new password on Applications Pools / Advanced Settings / Identity / [...] / Set... / Password / Confirm Password

Upvotes: 5

Hassan Nazeer
Hassan Nazeer

Reputation: 367

Most of Time, it was occured due to AppPool Setting.

Check the following to resolve this

  1. Check Apppool service is running.
  2. Check Identity of AppPool.
  3. Enter the new password if it has changed for that identity.

The following Images show these setting in IIS

enter image description here

Upvotes: 10

Darin Dimitrov
Darin Dimitrov

Reputation: 1039328

One possible reason this might happen is that the Application Pool in IIS is configured to run under some custom account and this account either doesn't exist or a wrong password has been provided, or the password has been changed. Look at the advanced properties of the Application Pool in IIS for which account it uses.

Also the Event Log might contain more information as to why the Application Pool is stopping immediately on the first request.

enter image description here

Upvotes: 390

Abhishek Agrawal
Abhishek Agrawal

Reputation: 2287

In my case I checked event logs and found error was Cannot read configuration file ' trying to read configuration data from file '\\?\', line number '0'. The data field contains the error code.

The error code was 2307.

I deleted all files in C:\inetpub\temp\appPools and restarted the iis. It fixed the issue.

Upvotes: 6

1_bug
1_bug

Reputation: 5727

Ok, I have another solution for one specific case: if you use WINDOWS 10, and you updated it recently (with Anniversary Update package) you need to follow the steps below:

  1. Check your Windows Event Viewer - press Win+R and type: eventvwr, then press ENTER.
  2. On the left side of Windows Event Viewer click on Windows Logs -> Application.
  3. Now you need to find some ERRORS for source IIS-W3SVC-WP in middle window.
  4. Probably you will see message like:

The Module DLL >>path-to-DLL<< failed to load. The data is the error.

  1. You have to go to Control Panel -> Program and Features and depending on which dll cannot be load you need to repair another module:
    • for rewrite.dll - find IIS URL Rewrite Module 2 and click Change->Repair
    • for aspnetcore.dll - find Microsoft .NET Core 1.0.0 - VS 2015 Tooling ... and click Change->Repair.
  2. Restart your computer.

Upvotes: 64

Zoran P.
Zoran P.

Reputation: 880

For anyone coming here with Windows 10 and after updating them to Anniversary update, please check this link, it helped me:

https://orcharddojo.net/blog/troubleshooting-iis-apppool-crashes-status-503-after-windows-10-anniversary-update

In case link goes down: If your Event log shows that aspnetcore.dll, rewrite.dll (most often, but could be others as well) failed to load, you have to repair the missing items.

Here are two specific issues we've experienced so far and how to fix them, but you may bump into completely different ones:

"C:\WINDOWS\system32\inetsrv\rewrite.dll" (reference)
    Go to "Programs and Features" (Win+X, F) and repair "IIS URL Rewrite Module 2".
"C:\WINDOWS\system32\inetsrv\aspnetcore.dll" (reference)
    Go to "Programs and Features" (Win+X, F) and repair "Microsoft .NET Core 1.0.0 - VS 2015 Tooling ...".

Upvotes: 7

Dror T
Dror T

Reputation: 251

I had the same issue with iis 8.5. After searching the eventViewer under windows Logs-->applications, I realized that I'm having a permission error for the machine.config file of the .net framework located at "C:\Windows\Microsoft.NET\Framework64\v4.0.30319\Config\machine.config". Giving it a permission for IIS_IUSRS solved my problem (right click the file-->properties-->security-->edit-->add-->IIS_IUSRS)

Upvotes: 5

dantheman
dantheman

Reputation: 43

In addition to the steps outlined at this link from Orhan's answer, you may need to additionally remove the native module by going to IIS Manager > Server Root > Modules > Configure Native Modules. Select MfeEngine and then select Remove.

Upvotes: 3

Swapnil Kale
Swapnil Kale

Reputation: 3040

When I first time add the service and created the app pool for it. I did "iisreset" from command prompt, and it worked.

Upvotes: 5

thd
thd

Reputation: 2083

I had a similar issue. I solved it by adding my user to the "Log on as a batch job" policy under "Local Security Policy" > "Local Policies" > "User Rights Assignment".

Upvotes: 5

humbads
humbads

Reputation: 3422

If you can run the website in Visual Studio debugger, then might be able to see where in your code the application pool is crashing. In my case, it was a function being called recursively an unlimited number of times, and that caused a stack overflow. Note: the Windows event log and the IIS logs were not helpful to diagnose the problem.

Upvotes: 4

Orhan Celik
Orhan Celik

Reputation: 1575

If you have McAfee HIPS and if you see the following error in event viewer application log:

The Module DLL C:\Windows\System32\inetsrv\HipIISEngineStub.dll failed to load.
The data is the error.

Then the following resolved the issue in my case: https://kc.mcafee.com/corporate/index?page=content&id=KB72677&actp=LIST

Quote from the page:

  1. Click Start, Run, type explorer and click OK.
  2. Navigate to: %windir%\system32\inetsrv\config
  3. Open the file applicationHost.config as Administrator for editing in Notepad.

  4. Edit the <globalModules> section and remove the following line:
    <add name="MfeEngine" image="%windir%\System32\inetsrv\HipIISEngineStub.dll" />

  5. Edit the <modules> section and remove the following line:
    <add name="MfeEngine" />

  6. After you have finished editing the applicationHost.config file, save the file, then restart the IIS server using iisreset or by restarting the system.

Upvotes: 7

David
David

Reputation: 1664

For my situation is that my login password changed, while the application pool still uses the old one. So just click the "Advanced Settings" of your application pool and reset your "Identity".

Upvotes: 16

Shane Callanan
Shane Callanan

Reputation: 2305

I had a similar issue, all my app pools were stopping whenever a web request was made to them. Although I was getting the following error in the Event Viewer:

The worker process for application pool 'appPoolName' encountered an error 'Configuration file is not well-formed XML ' trying to read configuration data from file '\?\C:\inetpub\temp\apppools\appPoolName\appPoolName.config', line number '3'. The data field contains the error code.

Which told me that there were errors in the application.config at:

C:\Windows\System32\inetsrv\config\applicationHost.config

In my scenario, I edited the web.config on deploy with an element IIS clearly dislikes, the applicationHost.config scraped the web.config and inserted this bad element and wouldn't resolve until I manually removed it

Upvotes: 3

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