CODEWITHSUNDEEP
installshield
jpaires
jpaires

Reputation: 355

Installshield - Uninstall not removing service

We're having a weird issue with Installshield.

I'm using the Installshield to install a windows service on our DEV and QUAL environment (same machine). The configuration files are identical (.isl, .isproj and .vspscc) but we are experiencing some different behavior when we do the uninstall .

When we uninstall the QUAL service (they have diferent names) is all ok, but when we unistall the DEV service, the service is not removed from the services list as well as not remove from the registry entries.

Any idea what may be causing this different behavior for identical configuration on the same machine?

Upvotes: 9

Views: 6821

Answers (2)

Mahi
Mahi

Reputation: 1199

I know this is a very old question but Today I have faced the same issues, service doesn't remove during uninstalling service. As gbjbaanb replied I just follow but I did it slightly different ways. Go to Services and under Control Settings and I followed as gbjbaanb mentioned instructions.

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By the way, I'm using Installshield 2014.

Upvotes: 0

gbjbaanb
gbjbaanb

Reputation: 52659

If you expand the events section of the service you've added (components section: advanced settings, services, your service), there will be 6 events (you might need to create a new key to see these) - one of which is "Uninstall Delete". The default is no, change it to yes and you'll be good. (I also set Uninstall Stop to yes as well).

Upvotes: 12

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