CODEWITHSUNDEEP
phpmagentoemail
Katushai
Katushai

Reputation: 1520

issue sending magento order confirmation emails

we had an issue with our sendmail program recently. for some reason it wasn't working. i ended up fixing it, but we're still not receiving confirmation emails from the store. it doesn't give us an error (as far as i can tell), but it simply isn't sending. is there anywhere somebody could suggest i look to fix it? log files, PHP files, anything? i'm at a loss and i've been working on this for 2 days with no results. the client is getting more and more impatient.

the email user is receiving all other emails, the sendmail program is working properly, etc. I have no clue what could be wrong. can somebody at least point me in the right direction?

Upvotes: 1

Views: 1735

Answers (1)

lavb
lavb

Reputation: 628

You can do the fallow steps to trouble shoot the problem

  1. run this command in the server:

    echo "This is a test." | mail -s Testing [email protected]

  2. check is the email daemon is working

  3. check the email log server at /var/logs/sendmail this depend of your enail server software

  4. try this configuration

    Go to System > Configuration > ADVANCED > System > Mail Sending Settings

    Disable Email Communications = No

    Host = I changed it from localhost to mail.mydomain.com

    Port (25) = 25

    Set Return-Path = No

Good Luck

Upvotes: 1

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