CODEWITHSUNDEEP
jira
Timo002
Timo002

Reputation: 3208

Change resolution of a JIRA issue

I created an issue in JIRA, [Type: new feature]. Now I implemented the new feature so the issue is done. I can change the status of the issue to done, but I'm not able to set the Resolution to "resolved".

The resolution is on "unresolved" and I am not able to change it.

JIRA issue screenshot

How will I be able to change the resolution?

Upvotes: 18

Views: 29178

Answers (2)

Nuwan
Nuwan

Reputation: 1354

there is already accepted answer but I put my answer for help those who are seeking more option to solve this kind of problem.. the one way I found was use Script Runner plugin for this.

1.Create a filter to filter out the issues which you need to change the resolution.

2 then navigate to Built in Scripts that plugin provided and select Bulk Fix Resolutions

enter image description here

3.then select the filter you previously saved and select the resolution you need then run the script.

Upvotes: 2

Patrick
Patrick

Reputation: 831

To change the resolution, you have to modify your workflow. In your transition between the status Opened and the status Done, you have to use a post-function and set the parameter Resolution on Fixed or on any status you want it to be.

You can find more informations about workflows in JIRA here : https://confluence.atlassian.com/display/JIRA/Configuring+Workflow

Upvotes: 16

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