Daniel Valencia
Reputation: 697
How to know why my app is not compatible with certain devices in Google Developer Console?
I have an app in the Play Store and it is not compatible with certain devices, what i don't understand is why, for example, is compatible with certain models of Galaxy Note 2 and not with the others (also Galaxy Note 2). There is a way to know the reason? In the Google Developer Console appear as not compatible, but not why.
Upvotes: 8
Views: 2237
Answers (2)
oliversisson
Reputation: 2309
Go to release management then -> Device catalog, and select any Unsupported device to show its details and you will see the reason why this device doesn't supported
Android app is supported by 0 devices
Upvotes: 2
Martin
Reputation: 4836
WIthin the developer console, select the app, the select APK. This will show you why devices are excluded 
Upvotes: 3
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