CODEWITHSUNDEEP
voipfreeswitchivr
dbrevesf
dbrevesf

Reputation: 23

Action after timeout in FreeSwitch

By default, when we create a new IVR in FreeSwitch and the timeout expires, the call is closed. But i want to redirect the caller to a specific extension. Which XML file has this information?

Upvotes: 1

Views: 1527

Answers (1)

Stanislav Sinyagin
Stanislav Sinyagin

Reputation: 1961

after you call the application ivr in your dialplan, the next application after it would be executed on timeout. It's also executed if IVR has finished correctly. So what I usually do is that the IVR always uses transfer on valid input. Then the next application after ivr is guaranteed to be called only on failure.

Upvotes: 2

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