CODEWITHSUNDEEP
crmsugarcrm
user3337024
user3337024

Reputation: 1

SugarCRM Linking Contact Emails and Meetings with Accounts

Within SugarCRM, I have Accounts and Contacts. Each contact belongs to an account. I also have my Outlook Email linked to SugarCRM, so that when I email a contact or create a meeting I can Sync with Sugar.

The issue is that those emails or meetings will sync into the Contact record, but does not also carry across into the Account. Is there anyway to do this? Been searching for hours.

Upvotes: 0

Views: 287

Answers (1)

Matthew Poer
Matthew Poer

Reputation: 1682

This is a known bug with SugarCRM 7.1.5, as defined in the bug report at http://www.sugarcrm.com/support/bugs.html?caseID=67265#issue_67265. I recommend you add comments and notes to this existing bug report. It may also help to file a separate Support Case (http://www.sugarcrm.com/support/portal) stating your issue and that you believe it to be a bug and ask for assistance. Every complaint raises visibility of the issue.

Upvotes: 0

Related Questions