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Charnjeet Singh
Charnjeet Singh

Reputation: 3107

can't Reply to Message from twilio

I am new to Twilio API.I have trial account and I have sent Message using Twilio Rest API successfully and received message from number i.e Message as:DM-062107 and body :- Sent from your Twilio trial Account-Hello.

Now I can't able to reply this message.can any one help me to how I can reply to this and how I know that message is received.

Upvotes: 2

Views: 2972

Answers (2)

Raghbendra Nayak
Raghbendra Nayak

Reputation: 1646

I have contacted to Twilio technical support for same problem and get the response. Check the reason why reply option is not enabled:

Although Twilio supports sending outbound messages internationally using toll-free numbers, your Indian number may not support sending inbound messages to US toll-free numbers. I will recommend checking with your mobile carrier to see if sending messages to US toll-free numbers is supported. If not, I will recommend using a regular US number instead of a US toll-free number and kindly retest.

Upvotes: 5

xmjw
xmjw

Reputation: 3434

Twilio Evangelist here.

So, to reply to message you just send a normal SMS from your phone to the number. The way Twilio handles this is using a 'webhook'.

If you log into your Twilio account, click on the 'Number' tab, you'll see you have a telephone number there (the same one you sent an SMS with):

Twilio Numbers Tab

Once you've clicked on the number, you'll see a screen with some other details:

Twilio Number Configuration

Here you can configure your webhook. This is basically a URL that Twilio will send your message to. So if you configure that to point to the URL of some application you have written, you'll receive an HTTP Post or Get request (you can configure which) with the contents of the message, who it is from, etc.

You can then reply to this message with Twiml, which is just XML:

<Response>
  <Message>
    This is the message that is sent in reply!
  </Message>
</Response>

And using this you can build up a conversation!

There are a lot of details on Twilio's website with quick starts etc. There is even a video that talks it through.

Hope this helps.

Upvotes: 3

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