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c#asp.netweb-configdotnetnukedotnetnuke-7
djluis
djluis

Reputation: 362

DNN - RESET PASSWORD EMAIL TOKEN ERROR

I just recently installed DNN 7.2.2 and created my own website, but unfortunately the reset password token is not working. When I try the password reset link, after entering my username, I get this message: "Error as occur when defining the password, password has not been changed." Is this an issue with my site, or the DNN platform?

Environment Details:

OS: Windows server 2008 R2.

DNN versio: 7.2.2 (303).

Sql version: SQL server 2008 r2.

Event viewer shows : "Password Sent Failure".

Email template token:

"http://[Portal:URL]/default.aspx?ctl=PasswordReset&resetToken=[Membership:PasswordResetToken]"

WebConfig (authentication) :

I have already read this two tickets (they didn't resolve my problem) :

"https://dnntracker.atlassian.net/browse/DNN-4241"

"https://dnntracker.atlassian.net/browse/DNN-4787"

Upvotes: 0

Views: 1648

Answers (2)

djluis
djluis

Reputation: 362

Closed, the problem was PasswordResetTokenExpiration has set to 0.

I change it to another value and it's fine now.

How to change it: Host Settings -> Advanced Settings -> Membership Management

Upvotes: 0

tatigo
tatigo

Reputation: 2264

Get the previous DNN version (the 7.1) and copy the website\admin\Security\PasswordReset.ascx from there. There were some changes between the versions but the 7.1 was working for sure, if you still get the error then it's something with your db.

Upvotes: 1

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