cant connect to digital ocean using ssh?

Question

why i can't connect to digital server using ssh?

i try put this in my console :

ssh my_name@xxx.xxx.xxx.xxx

but i don't know i can't login to my server. Whereas previously i can connect it but now can not?

and when i put ping xxx.xxx.xxx.xxx in my console, the time request is too biggest ?

please help me

Answer 1

For me keys regeneration helped:

dpkg-reconfigure openssh-server

Answer 2

You need to login as root

ssh root@xxx.xxx.xxx.xxx

Answer 3

you can try to restart you server via digital ocean