CODEWITHSUNDEEP
phpamazon-web-services
user3668989
user3668989

Reputation: 61

customer feedback through amazon mws api

I am using the Amazon MWS api, i want to get the negative feedback and claims from the customer. I also try the amazon product api but it gives the iframe but i need the negative feedback count or message.If anyone knows please share there answer.

Upvotes: 0

Views: 2784

Answers (1)

Josh Brown
Josh Brown

Reputation: 4096

You can fetch a report on your neutral and negative Amazon feedback (up to 3 stars) using the Amazon MWS Reports API: http://docs.developer.amazonservices.com/en_US/reports/index.html

This is an asynchronous process - first, you request a report using the RequestReport operation (set the ReportType parameter equal to _GET_SELLER_FEEDBACK_DATA_). After a period of time, you can call the GetReportRequestList operation and it will provide you with the report ID.

Using the report ID, you can finally retrieve the feedback report using the GetReport operation.

An easy way to test this is using the Amazon MWS Scratchpad: https://mws.amazonservices.com/scratchpad/index.html

Upvotes: 1

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