Reputation: 17
I am using queue and i want to map one caller to one executive.As if i call in the queue and you receive my call then next time if i call in the queue so call will automatically forwarded to you not other members of queue. Is there any option in queue configuration for do that...?
Upvotes: 0
Views: 282
Reputation: 15259
You need do something like this
exten => _X.,1,Set(ext=${ODBC_check_info(${CALLERID(num)})})
exten => _X.,2,GotoIF($[ "${ext}" != "" ]?from-internal,${ext},1); if match, call ext
exten => _X.,3,Goto(from-psnt,${EXTEN},1); if nto match,go default route
Sure you also need define odbc function check_info and setup odbc. Also need write some info who answered to some table(using queue_log or dial cmd on-answer-macro)
http://www.voip-info.org/wiki/view/Asterisk+func+func_odbc
Upvotes: 1