CODEWITHSUNDEEP
linuxfreeswitchivr
kK-Storm
kK-Storm

Reputation: 492

Freeswitch - not hearable IVR menu

So we have two numbers, both are using same IVR menu template. When you call on first number - you can hear IVR all fine, but on second it's silent. You can wait a bit and press a number on the phone - and it'll work just as it works on first number.

Where do I look to troubeshoot the issue? I'm not really properly familiar with all the setup.

OS and software are: Debian 6, freeswitch and stun for handling NAT connections through tunnel.

Upvotes: 1

Views: 152

Answers (1)

Stanislav Sinyagin
Stanislav Sinyagin

Reputation: 1961

are those two numbers from different telephony providers? Maybe they use different codec settings and one of them has problems with codec negotiation.

Upvotes: 1

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