CODEWITHSUNDEEP
iosapp-store-connect
Lena Bru
Lena Bru

Reputation: 13947

itunesconnect unable to process request

I want to change my app's name in the app store. To do that, I need to first delete my old app from the app store.

I went over to itunesconnect and clicked Rights and Pricing on my app. and received this

enter image description here

I tried it on 3 different computers, and for the sake of the test tried also with a different Apple account that I have, the same result.

I then deleted all browsing data and cookies and tried again. Still the same. Then I tried rebooting my computer. Still the same.

I need to delete the app from the app store. What can I do to fix it?

Upvotes: 0

Views: 901

Answers (1)

meda
meda

Reputation: 45490

You are not alone I can confirm that I get the same screen:

enter image description here

I would say there is a problem with the site itself.

Sorry but try again later, or send them an email as suggested...

Now to answer your question, you don't really have to delete the app, you can change edit the details, but I believe you will need to submit an update for that.

Upvotes: 1

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