CODEWITHSUNDEEP
imagesap-commerce-cloud
user3240544
user3240544

Reputation: 267

hybris image in the WCMS

Can someone please explain me what is the procedure of getting a picture to a product in the WCMS?

What am I missing?

I'm uploading the file, attaching media format to it, but as soon as go to the website and check the product there is no image but "image coming soon" ...

Upvotes: 0

Views: 1973

Answers (2)

Henrique Ordine
Henrique Ordine

Reputation: 3337

You might want to be more specific about which image you're talking about, which image format, and where exactly it is that you're checking your product's image afterwards. Also which version of hybris you're using.

But there are a couple of things you could try:

  • Make sure that the Product and the Medias have been synchronised to the online catalog;

  • If it's an image from the galleryImages, make sure that the media container in the gallery has also been synchronised;

  • You might also want to clear your hybris cache. Go to HAC - Monitoring - Cache - Clear Cache; Or clear other caches, such as JAWR or Varnish.

Upvotes: 1

smashmouse
smashmouse

Reputation: 21

Are you sure you mean WCMS and not the product cockpit?

Upvotes: 0

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