shafiq
shafiq

Reputation: 149

magento stock status, out of stock item not changing even the quantity is greater the 0

hello i am not a big expert of magneto but would like some like from expert of magento. i have version 1.9 loaded the problem is i update the stock via csv file. when the item goes 0 it change to "out of stock" but when the quantity increase greater the 0 it dont change to in stock. it still says on my control panel quantity 29 "out of stock". and all out of stock items do not show on our front end. so i am losing customers on item which i actually have in stock. any idea how can i resolve this issue please? magento should change the status automatically when quantity become greater then 0. thank you guys i hope you will help me.

Upvotes: 0

Views: 10557

Answers (1)

Jongosi
Jongosi

Reputation: 2355

This is not a bug, it's a feature. When an item's stock is depleted, and you replace the stock, you have to set the stock level, and specify that the item is once again in stock.

You can bypass this by changing the settings in Admin, at System > Configuration > Catalog > Inventory. See both Stock Options and Product Stock Options in this menu.

By the way, you will find dedicated Magento help over at https://magento.stackexchange.com/

EDIT


It depends how you are updating the stock qty? The stock qty field is product[stock_data][qty], and the stock status field is product[stock_data][is_in_stock]. If you are automating an update to qty, you can add an update for stock status (= 1).

Upvotes: 0

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