Max
Max

Reputation: 5942

Issue connect to itunes connect

I am new to itunes connect, and i do have a apple developer profile account, but when i use the same credentials it pops me a error message "Your Apple ID isn't enabled for iTunes Connect"

Can any one please help suggest how to get itunes activated, i need to chcek the number of app downloads, app status, review etc for my app.

Upvotes: 7

Views: 10979

Answers (2)

Dfranc3373
Dfranc3373

Reputation: 2177

For those that are getting the error, it could be that you have an Apple Enterprise account not a developer account.

Use the phone numbers here to talk to a representative from apple on how to create a dev account.

Long story short, they will tell you enterprise accounts are for in house development only, not for app store.

Reference: https://developer.apple.com/library/ios/documentation/IDEs/Conceptual/AppDistributionGuide/DistributingEnterpriseProgramApps/DistributingEnterpriseProgramApps.html

"Important: As a member of the Apple Developer Enterprise Program, you don’t have an iTunes Connect account or the ability to distribute your app for beta testing using iTunes Connect."

Under the section: "Testing Apple Developer Enterprise Program Apps"

Upvotes: 1

jayanth88
jayanth88

Reputation: 574

have a look at the answer here : Publishing iOS App, error signing in to iTC: "Your Apple ID isn't enabled for iTunes Connect."

The agent user(for your company) should be able to signup for itunes connect and send you the invitation on your behalf.

Upvotes: 3

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