CODEWITHSUNDEEP
heroku
Alejandro Veintimilla
Alejandro Veintimilla

Reputation: 11543

Heroku timeout awaiting process. Port 5000

I've been trying to run a django/heroku command:

heroku run python manage.py shell

But I'm getting the error "timeout awaiting process":

Running `python manage.py shell` attached to terminal... up, run.1720
 !    
 !    Timeout awaiting process

I've read that this is because the port 5000 is somehow closed or being used. This seems to be the problem because when I use my neighbor's internet, I don't get the error.

I don't know how to solve this, does Heroku offer a workaround?, Should I contact my internet provider?, Is there a Linux script or configuration that could be useful? I'm on Ubuntu 14.04. Thanks a lot for your help.

Upvotes: 2

Views: 447

Answers (1)

Alejandro Veintimilla
Alejandro Veintimilla

Reputation: 11543

So, I conctacted Heroku's Support. The only solution to this problem is talking to the internet provider and requesting them to open the port 5000.

Upvotes: 2

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