Paolo Loconsole
Paolo Loconsole

Reputation: 135

Testflight build on iOS8 not installing

I updated to iOS 8 yesterday and I can not install a testflight build.

It displays the dialog "do you want to install..." I tap yes, and nothing happens. I've heard that that the browser no longer closes, but the application just never shows up with no errors.

I've unregistered, registered, even signed up for testflight under a new account. Nothin'. Others are able to install on iOS 8. And up until my upgrading, it was working fine on iOS 7.

(This is all through the browser still, not the new testflight application, btw)

Any ideas? Thank you!

Upvotes: 11

Views: 8192

Answers (9)

Cornelius Parkin
Cornelius Parkin

Reputation: 331

Maybe this will help someone. It sure kept me busy for a while, and itunes support gave me the solution.

I am running TestFlight 1.0.2 (55) on my iPhone 5S with IOS 8.1.3 (12B466). I was unable to open my app for testing in TestFlight when clicking on the "Open in TestFlight" link. Apple gave me the following 2 steps that solved my issue

  1. Uninstall and re-install test flight (not sure if this really did anything, but step 2 was the answer)
  2. Click on the "Open in TestFlight" link from the Apple Mail app, not Gmail or something else

Upvotes: 0

Taylor Halliday
Taylor Halliday

Reputation: 640

Open the link you receive from the iOS mail app (not a 3rd party) and it will work.

Upvotes: 7

rozd
rozd

Reputation: 506

Re-initializing TestFlight as described here - http://help.testflightapp.com/customer/portal/articles/867631-re-initializing-testflight-on-a-mobile-device- helped me on iPhone 5 iOS 8.1 with this issue.

Upvotes: 0

sunilr
sunilr

Reputation: 1166

We've been having this issue also. Mostly, the 'install' button in the testflight email was absent or didn't work. Rebooting the phone worked for all of our team members. No need to clear caches, reset settings etc.

Upvotes: 0

user1830086
user1830086

Reputation: 11

You have probably already done this but you'll need to make sure you download the new test flight app from the appstore too.

Upvotes: 1

P-A
P-A

Reputation: 11

I did factory reset and reinstalled my last backup, that worked.

Upvotes: 1

jaysquared.com
jaysquared.com

Reputation: 66

Try changing the Bundle Id. Worked for me now. There is some problem with previously installed app versions.

Upvotes: 0

zeiteisen
zeiteisen

Reputation: 7168

We just solved the issue by reset the phone to factory settings. Just be sure to enabled iCloud backup before to restore the device.

All tricks and checks by searching for a code signing issue, profile problem or test flight bug was without success.

The weird thing about the problem was, that it occurred only on one device. 5 other test devices could install the test flight build after the iOS8 update.

Upvotes: 2

jaysquared.com
jaysquared.com

Reputation: 66

Normal HTTP Distribution (without Testflight) is also not working. So it seems like a new security measure with iOS 8.

The only workaround at the moment is installation of an ipa via iTunes.

Upvotes: 0

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