CODEWITHSUNDEEP
google-app-enginegoogle-cloud-storagegoogle-cloud-platform
NotANumber
NotANumber

Reputation: 301

Google App Engine Billing inconsistent with Usage History

I am sorry if this is not the right place to ask this question, but Google has moved customer support for Bronze Tier to Community Forum aka Stackoverflow... So here I am, stuck with a bill that I can't figure out. Just to give you the context, I am running an Android app sending videos averaging 2 megabytes per video to users. There are around 70 daily users downloading 2 videos a day.

Image here: http://postimg.org/image/cytlw3rzx/ (Sorry I don't have 10 reputation yet)

As you can see, there are supposedly 516 Gibibyte of Cloud Storage Download APAC. However, I only have around 150 megabytes of data stored on the cloud. So it is mathematically impossible to have such traffic over this period of time. On top of this, here is the Usage History which suggests totally different usage.

Image here: http://postimg.org/image/5h1tzl49f/

Please help if you have any idea what is going on as I am stuck with no customer support and no helpful information on the internet...

Upvotes: 1

Views: 357

Answers (1)

David
David

Reputation: 5511

The usage history you posted (your second picture) is only for the App Engine application, but does not include Cloud Storage usage. It also does not include any usage you may make of Compute Engine, Big Query etc.

That is why the usage history shows less than 1$ per day whereas your final bill shows additional charges for Cloud Storage.

You can ask billing-related questions to the Cloud Platform billing team here : https://support.google.com/code/contact/cloud_platform_billing

You can also find more info on your current usage here :

https://console.developers.google.com/project/YOUR_PROJECT_ID/billing/unbilledinvoice

If you have doubted about how your cloud storage buckets are used, set up access logging as explained here.

Upvotes: 1

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