Oleg
Oleg

Reputation: 2821

cancel order with expired authorization transaction

How to cancel order with expired authorization transaction? I tried to cancel order with expired authorization transaction in magento admin, but it fails with error: Decline 10601 - Authorization has expired. I tried to find record with txn_id in sales_payment_transaction table and to set it null. But I still get message "Order has not been canceled".

Upvotes: 0

Views: 1289

Answers (1)

Oleg
Oleg

Reputation: 2821

I could cancel the order with expired authorization transaction:

  1. I took txn_id from order Sales -> Orders in magento admin.
  2. Found record sales_payment_transaction with txn_id.
  3. Changed field is_closed field from 0 to 1.
  4. After these steps I could cancel order in magento admin.

Upvotes: 1

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