Fdo
Fdo

Reputation: 1093

Screenshots for iTunes Connect with wrong aspect ratio

Took screenshots for every size in the simulator and I'm having a problem with 4.7-inch (iphone 6) and 5.5-inch (iphone 6 Plus) screenshots only.... With 4-inch and 3.5-inch had no problem uploading.

Error states: One or more screenshots have the wrong aspect ratio. For more information, see the Developer Guide.

On the Dev-Guide says:

4.7-inch -> 750 x 1334 pixels for hi-res portrait
5.5-inch -> 1242 x 2208 pixels for hi-res portrait

My screenshots HAVE those dimensions, I took them with the respective simulators. Any one had a similar problem?

(Already tried renaming the screenshots, avoiding strange characters and what not... No success yet)

Upvotes: 9

Views: 4150

Answers (5)

johnny
johnny

Reputation: 555

set the simulator scale to 100%

Simulator > Window > Scale > 100%

Upvotes: 9

Amit Kalra
Amit Kalra

Reputation: 4113

The iOS Simulator began scaling images. If you're scaling is anything other than 100, change it back to 100. I had the same issue, this seemed to solve it.

Upvotes: 1

Eric Yang
Eric Yang

Reputation: 1022

Just rename them to "1.png" and so on.

Upvotes: 3

Saumya
Saumya

Reputation: 180

  1. Run your app on the simulator, and save screen shots.

  2. Rename those screen shots to 4.7.1 (iPhone 6), 5.5.1 (iPhone 6 plus) and so on.

Upvotes: 0

lnjuanj
lnjuanj

Reputation: 1744

It's been a temporary problem by Apple. Now it should accept your images: Uploading screenshots to iTunes connect for iPhone 6 and 6+

Upvotes: 3

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