CODEWITHSUNDEEP
limesurvey
Jorgejuan3452
Jorgejuan3452

Reputation: 77

Why the LimeSurvey new user creation email does not reach the new user?

When I create a new user in LimeSurvey and send them the automatic email with the credentials, the users do not receive the email, and not even in the junk folder.

Do you know what could be the problem here? Could be the firewall from the company?

Thank you very much for your answers.

Jorge

Upvotes: 0

Views: 464

Answers (1)

Denis Chenu
Denis Chenu

Reputation: 821

You have to fix your smtp server first. LimeSurvey use mail by default, but you can choose other method.

See : http://manual.limesurvey.org/Global_settings#Email_settings

Upvotes: 0

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