John Doe
John Doe

Reputation: 1025

App Icon in iTunes Connect is missing

I archived and submitted a cordova app using Xcode. On testing locally, I find that the icon is correctly shown on the app itself, but when I go to iTunes Connect, the app icon part of the app is shown blank. Is that expected? Do I have to explicitly upload an icon to the app icon part of iTunes Connect? Or, am I doing something wrong? Please advise! Thanks!

Upvotes: 26

Views: 19883

Answers (8)

Rick
Rick

Reputation: 3857

As pointed out by patrickbadley in a comment, selecting an uploaded build in the “Prepare for Submission” section and clicking “Save” will cause the app icon to be populated in App Store Connect (assuming you’ve added the correct icon assets to your build). No need to submit for review.

Upvotes: -1

aminator
aminator

Reputation: 481

The app icon in app store connect appears as soon as you select the build under Prepare for Submission / Build

Upvotes: 0

Mr.SwiftOak
Mr.SwiftOak

Reputation: 1834

MAY 2021

You need to upload TestFlight build via Xcode , and then select that build on Appstore Connect in "Appstore" tab -> add build. Once you add build there and re-log to Appstore Connect, the icon for your app will be there.

Upvotes: 13

Markus
Markus

Reputation: 1177

In my case, the app icon for Mac OS (1024x1024) did not appear when I published the Mac version of my iPad app (with Mac Catalyst)

These are the steps to follow:

Step 1: select Images.xcassets folder

Step 1

Step 2: select AppIcon group and mark the unmarked checkbox "Mac" (Remember: is an iPad app for iOS that now can be available for Mac OS)

Step 2

Step 3: add icons for Mac. Then, when you send for review the app for Mac (iOS app) the app icon appear on your iTunes Connect record and the error message: "App icon 1024x1024 missing", will disappear.

Step 3

Upvotes: 1

Rana Ijaz
Rana Ijaz

Reputation: 458

Update September 2020. AppStoreConnect has now updated the app settings homepage and removed the upload App Icon option, now it will automatically pick the App Icon from binary.

Upvotes: 2

thomi
thomi

Reputation: 1687

  1. On the AppStore Tab, select the build you want to prepare for submission (should be a link your version number with a yellow dot and "Prepare for submission" afterwards).
  2. In the following pane, scroll down to where there is an empty well for your icon.
  3. Click on it and select a 1024 x 1024 icon you want to upload. Done.

Upvotes: 7

kalmiya
kalmiya

Reputation: 3106

When you have a new app, and you upload it to the appstore the icon will remain "blank" - even if it verified correctly after the upload, your bundle contains the icon, and your app displays it correctly in the dock.

Only after you click "Submit for Review" the first time, it will appear ( not entirely sure if it's instant, but I know for a fact it was there when I checked 1-2 hours after submitting it for review ).

Upvotes: 33

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